JoAnna Zackery
Hampton,GA
Summary
A seasoned development professional with more than 15 years of experience in donor development, strategic partnerships, and event management. Adept at expanding donor portfolios and spearheading fundraising initiatives, notably with March of Dimes. Proficient in employing CRM software to engage donors effectively. Seeking a position that leverages my comprehensive donor relations and community advocacy skills to drive membership growth and guarantee the success of events as a Community Engagement Manager.
Overview
14
14
years of professional experience
Work History
Director of Donor Development/Special Events
March of Dimes
08.2022 - Current
- Spearheaded donor revenue growth and fortified organizational objectives by cultivating strategic partnerships and integrating new prospects, leveraging CRM software to optimize engagement strategies.
- Championed the development of strategic corporate partnerships, significantly augmenting local revenue, and propelling the organizational mission forward.
- Elevated market event revenue generation by mentoring volunteer leadership, executing targeted event tactics, and tailoring donor experiences, culminating in a 40% uplift in donor retention through personalized engagement strategies.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Managed budgeting and financial planning processes for the organization.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
Executive Director
Boy Scouts of America
06.2019 - 08.2022
- Directed a comprehensive leadership strategy, achieving key performance goals in program development and volunteer engagement, directly contributing to a 20% increase in youth involvement by enhancing program offerings and leader training.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Launched targeted operational and recruitment campaigns, driving organizational growth within budgetary and timeline constraints, resulting in a 45% increase in membership renewals and new participant engagement.
- Cultivated and deepened relationships with key stakeholders, facilitating membership renewals and engaging new participants, which bolstered community involvement by 65%.
- Executed strategic initiatives fostering company growth
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
Licensure Manager
Georgia Composite Medical Board
11.2017 - 06.2019
- Enhanced licensure application review and quality control processes, achieving a 32% increase in on-time processing rates by implementing strategic improvements and leveraging data analysis skills.
- Initiated and led regular staff meetings to foster interdepartmental communication and collaboration, directly contributing to enhanced team efficiency and project alignment.
- Maintained the integrity and confidentiality of application data, serving as the principal contact for applicant and executive management communications, and proactively identified and addressed areas for improvement, ensuring operational excellence.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Supervisor/Human Resource Generalist
Intercontinental Commercial Services, Inc.
06.2016 - 11.2017
- Administered comprehensive recruitment processes, encompassing interviewing and onboarding phases, while ensuring strict compliance with employment laws and regulations
- Established and sustained robust communication frameworks to effectively disseminate HR policies and procedures, offering pivotal guidance to management and staff on HR-related matters
- Supervised the execution of human resource programs and maintained meticulous employee records, guaranteeing organized and efficient personnel management
Operation Manager
Atlanta Technical College
09.2014 - 01.2016
- Streamlined administrative procedures to enhance document management accuracy and efficiency, including generation and educational records maintenance, directly contributing to improved operational efficiency by 35%.
- Led event logistics and coordinated scheduling for staff and student appointments, ensuring smooth department operations and communication, which increased event attendance and participant satisfaction by 40%.
- Conducted comprehensive research for procurement of goods and services and played a pivotal role in student registration, supporting the administration of the nursing program, and enhancing student engagement by 70%.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Director of Membership & Recruitment/Training Services
Girls Scouts of Connecticut
04.2011 - 05.2014
- Pioneered a comprehensive annual strategy and budget, generating over $1.1 million annually in new revenue through gifts and endowments, by identifying and capitalizing on new funding opportunities, aligning with strategic membership growth objectives.
- Employed data analytics to refine membership strategies, successfully meeting the diverse needs of girl and adult members, resulting in targeted engagement and retention improvements.
- Directed the training and development of over 2,500 adult volunteers, boosting recruitment and retention rates by fostering a supportive community and ensuring compliance with organizational policies.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
Education
Associate in science (A.S.) - Human Services
Goodwin University
Skills
- Business Planning
- Operations Management
- Business Development
- Staff Management
- Contract Negotiation
- Staff Development
- Business Administration
- Project Management
- People Management
- Team Management
Timeline
Director of Donor Development/Special Events
March of Dimes
08.2022 - Current
Executive Director
Boy Scouts of America
06.2019 - 08.2022
Licensure Manager
Georgia Composite Medical Board
11.2017 - 06.2019
Supervisor/Human Resource Generalist
Intercontinental Commercial Services, Inc.
06.2016 - 11.2017
Operation Manager
Atlanta Technical College
09.2014 - 01.2016
Director of Membership & Recruitment/Training Services
Girls Scouts of Connecticut
04.2011 - 05.2014
Associate in science (A.S.) - Human Services
Goodwin University
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