Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joanna Zalewski

Sparkill,NY

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Well organized , quick learner committed to delivering high quality results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Secretary

Lancer Construction Corp
Sparkill, NY
11.2021 - Current
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Maintained supplies inventory by checking stock and ordering new supplies.

Waitress

Krolewskie Jadlo Restaurant
Brooklyn, NY
03.2015 - 03.2020
  • Welcome customers to restaurant, offer them a table, give them menus, explain any special and answer any questions about menu.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Multitasking with strong work ethic.
  • Dependable professional on time for all shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Bartender

Paradise Bar
Queens, NY
10.2009 - 10.2014


  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Greeting customers in an enthusiastic and courteous manner.
  • Took orders for drinks from local guests and delivered them accurately and promptly.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Skilled in customer service,and conflict resolution between bar customers.

Office Clerk

International Gemological Institute
New York, NY
08.2000 - 01.2006
  • Laminated a diamond certification reports.
  • Provided clerical support to company employees by copying,faxing and filing documents.
  • Photographed diamonds, colored gemstones and all type of jewelry.
  • Checked documentation for accuracy and validity on updated systems.
  • Kept supplies well organized and sufficiently stocked.

Education

High School Diploma -

School of Economics
Poland
05.2000

Skills

  • A polite, hard working with experience of working in a busy restaurant environment looking after the needs of patrons Always approachable, cheerful and possessing good observation skills
  • Cool Under Pressure
  • Team Player
  • Professionalism
  • Attention to detail
  • Order Accuracy and Delivery
  • High Energy
  • Sell to customer needs
  • Excellent customer service

Certification

  • Food Handler Certificate.
  • Bartender Certificate.

Timeline

Secretary

Lancer Construction Corp
11.2021 - Current

Waitress

Krolewskie Jadlo Restaurant
03.2015 - 03.2020

Bartender

Paradise Bar
10.2009 - 10.2014

Office Clerk

International Gemological Institute
08.2000 - 01.2006

High School Diploma -

School of Economics

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Joanna Zalewski