Joanna E Hirujo Mota
Roselle
Summary
I been working in Restaurants Industry over the past 15 years since I finish high school. Love to work in Fast Food Environment, demonstrate my clean and professional Food handle based in each restaurants rules. I’m a respectful person with big heart.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Wawa
Roselle, NJ
03.2022 - 12.2022
- Collaborated with team members to streamline order processing and improve service speed.
- Responded to customer requests for products, services, and company information.
- Food/Line Prep
- Deli
- Always have clean position.
Customer Service Cashier
Fresh&Co
New York, NY
01.2017 - 01.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Line/Food Prep
- clean/restocking my area position before my shift end.
- Cashier
Customer Service Representative
Roti Mediterranean Grill
New York, NY
01.2013 - 01.2016
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Resolved customer inquiries and concerns efficiently, ensuring timely responses and follow-ups.
- Assisted in training new staff on company policies and operational procedures.
- Maintained cleanliness and organization of work areas to promote a welcoming environment.
- Utilized point-of-sale systems to accurately process transactions and track inventory levels.
Education
High School Diploma -
High School of World Cultures
The Bronx, NYMedical Assistant -
Sanford–Brown
New York, NY01.2012
Skills
Good Customer Services
Clean/ restocking area
Experience working in fast area
Love to work
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Wawa
03.2022 - 12.2022
Customer Service Cashier
Fresh&Co
01.2017 - 01.2021
Customer Service Representative
Roti Mediterranean Grill
01.2013 - 01.2016
High School Diploma -
High School of World Cultures
Medical Assistant -
Sanford–Brown