Joanna Kathleen Almazan
Skokie,Illinois
Summary
Detail-oriented Phlebotomist with a little experience in venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Responsible and motivated offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Activity Assistant
Artis Senior Living of Wilmette
Wilmette , IL
2023.10 - Current
- Performed clerical duties such as filing, copying, and data entry.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Organized and maintained activity supplies and materials.
- Facilitated group discussions around current events or other relevant topics.
- Provided feedback on how well a particular activity was received by the participants.
- Kept activities spaces organized, clean and tidy.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Conducted one-on-one activities with residents who require special attention.
- Assisted in the planning and implementation of activities for residents.
- Organized game nights with board games or trivia competitions.
- Helped organize special events such as birthday parties or holiday gatherings.
- Maintained adequate supplies to meet activities needs.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Server
Senior Lifestyle
Lincolnwood , IL
2022.10 - 2023.08
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Kept server areas clean and stocked to increase efficiency while working tables
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Greeted new customers, discussed specials, and took drink orders
- Bussed and reset tables to keep dining room and work areas clean
- Stayed up-to-date on menu changes to help customers make food choices
- Served food and beverages promptly with focused attention to customer needs
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Seated customers in timely manner by managing reservations and waitlists skillfully
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Phlebotomist Trainee
Medx Lab
Chicago , IL
2022.10 - 2022.11
- Processed blood samples using automated equipment according to established guidelines.
- Performed venipuncture on patients of all ages according to established procedures and standards.
- Developed positive relationships with patients, physicians, laboratory staff and other healthcare professionals.
- Tracked outgoing shipments of specimens destined for external laboratories or referral centers.
- Collected specimen samples and transported to laboratory for processing.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained a safe environment for patients by adhering to universal precaution guidelines at all times.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Dental Assistant Student Intern
Serrano's Dental Clinic
Philippines
2019.09 - 2019.11
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
- Prepared and arranged instruments, medications, and required materials for dental procedures
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Assisted dentists and other personnel by handing appropriate tools and supplies needed for procedures
- Kept work areas clean, sanitized and organized to minimize infection risk
- Prepared dental rooms and materials
- Scheduled and confirmed patient appointments.
Education
Certified Phlebotomy Technician -
Career Options Inc.
11.2022
Some College - Medical Technology
Far Eastern University
Manila, Philippines05.2022
Senior Highschool -
Our Lady of Caysasay Academy
04.2020
High School Diploma -
Our Lady of Caysasay Academy
04.2018
Grade School -
Our Lady of Caysasay Academy
03.2014
Pre-school -
Our Lady of Caysasay Academy
03.2008
Skills
- Supply Restocking
- Patient Support
- Computer literate
- Order Accuracy
- Medical Terminology Knowledge
- Anatomy and Physiology
- Patient Care
- Team Collaboration
- Documentation Skills
- Infection Control
- Venipuncture
- Data Entry
- HIPAA
- Blood Collection
Certification
Certified Phlebotomy Technician
Timeline
Activity Assistant
Artis Senior Living of Wilmette
2023.10 - Current
Phlebotomist Trainee
Medx Lab
2022.10 - 2022.11
Server
Senior Lifestyle
2022.10 - 2023.08
Dental Assistant Student Intern
Serrano's Dental Clinic
2019.09 - 2019.11
Certified Phlebotomy Technician -
Career Options Inc.
Some College - Medical Technology
Far Eastern University
Senior Highschool -
Our Lady of Caysasay Academy
High School Diploma -
Our Lady of Caysasay Academy
Grade School -
Our Lady of Caysasay Academy
Pre-school -
Our Lady of Caysasay Academy
Certified Phlebotomy Technician
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