Joanna Marie Ellana
Registered Nurse
Ocoee,FL
Summary
Experienced registered nurse with a robust foundation in healthcare, combining inpatient and outpatient nursing roles with adeptness in administrative tasks related to referrals, insurance billing, charting, and HEDIS measures.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Acute, Registered Nurse
Orlando Health Central
Ocoee, Fl
04.2024 - Current
- Delivered direct patient care to diverse populations in acute settings, enhancing overall patient experience.
- Collaborated with interdisciplinary teams to conduct comprehensive patient assessments, improving care coordination.
- Administered medications and monitored patient responses effectively.
- Educated patients and families on health management and treatment plans.
- Implemented infection control practices to ensure patient safety.
- Participated in quality improvement initiatives to enhance care delivery.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers, and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented, and evaluated nursing care for assigned patients.
- Monitored vital signs, administered injections, and assisted with medical procedures to ensure patient comfort and safety.
- Conducted intake assessments with patients and relatives to gather case history.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Assisted in the training of student nurses on unit protocols and procedures.
- Prioritized workloads according to urgency levels, ensuring timely completion of assignments.
Primary Care Physician Office, Registered Nurse
Gene R. Arangorin, M.D. Inc.
Ocoee, FL
02.2024 - Current
- Provided comprehensive patient care and assessments in a primary care setting.
- Assessed patients, monitored vital signs, and provided necessary care.
- Administered medications, monitored vital signs, and provided respiratory treatments per physician orders.
- Conducted patient interviews to gather comprehensive information on lifestyle, diet, and medical history for tailored care.
- Utilized electronic health records to maintain accurate patient documentation.
- Maintained accurate records of patients' medical histories, treatments provided, test results.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
Medical Assistant
Gene R. Arangorin, M.D. Inc.
04.2013 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Gathered comprehensive client medical history, medication details, symptoms, and allergies to inform care decisions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers for comprehensive care management plans.
- Managed incoming calls to provide office information, address inquiries, and direct calls to appropriate staff for efficient communication.
- Conducted comprehensive medical record reviews for HEDIS compliance.
- Reviewed patient records to ensure proper coding compliance and documentation.
- Generated and submitted insurance claims in a timely manner for reimbursement.
- Communicated with patients regarding billing inquiries and payment options effectively.
- Followed up on unpaid claims within standard timelines as outlined by the organization's policies.
- Facilitated timely processing of payments from insurance companies and third-party payers to support financial operations.
- Identified errors in coding and corrected them accordingly.
- Resolved any payment disputes with payers or patients.
- Conducted research related to claim denials, rejections, and underpayments.
- Verified patient information and insurance coverage in medical records systems.
- Entered procedure codes, diagnosis codes, and patient information into billing software to facilitate invoicing and account management.
- Entered procedure codes, diagnosis codes, and patient information into billing software to facilitate invoicing and account management.
Education
Associate of Science - Nursing
Rasmussen University
Altamonte Springs, FL2023
Certificate - Pharmacy Technician
West Orange Technical School
Ocoee, FL2014
Associate of Science - Midwifery
Bicol University Tabaco Campus
Bicol, Philippines2011
Skills
- Patient Assessment
- Vital Signs Monitoring
- Medication Administration
- Phlebotomy
- EMR / EHR
- Medical Terminology
- HIPAA compliance
- Coordinating Referrals
- Billing and coding
- Critical thinking
- Effective communication
- Team collaboration
- Time management
- Medical Office Administration
- Patient advocacy
Certification
• CPhT - Certified Pharmacy Technician
• Basic Life Support Certificate
• Licensed Registered Nurse (Multistate)
• Basic Life Support Certificate
• Licensed Registered Nurse (Multistate)
Timeline
Acute, Registered Nurse
Orlando Health Central
04.2024 - Current
Primary Care Physician Office, Registered Nurse
Gene R. Arangorin, M.D. Inc.
02.2024 - Current
Medical Assistant
Gene R. Arangorin, M.D. Inc.
04.2013 - Current
Associate of Science - Nursing
Rasmussen University
Certificate - Pharmacy Technician
West Orange Technical School
Associate of Science - Midwifery
Bicol University Tabaco Campus
Reference
Available upon request.
Languages
- English
- Filipino
Reference
Available upon request.