Joanna S. Brown
Dallas,TX
Summary
Strategic leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively toward achieving goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Traveling Leader Trainer
CJ Logistics
Dallas, TX
11.2020 - Current
- Timely transportation of product from origin to destination as assigned
- Assist in the verification of all outgoing and incoming products for accuracy in terms of size, amount, and type.
- · Collect payments from customers in monetary form acceptable to Company
- · Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
- · Maintain professional representation of the Company in all interactions with customers and through responsible driving
- Maintain records required for compliance with state and federal regulations, including driver’s logs, records of fuel purchases, mileage records, and other records required by law and company policy.
- · Abide by all Company safety policies and state and federal transportation regulations
- Occasionally operate powered industrial vehicles (forklift pallet jacks, order pickers, etc.).
- Monitored employee productivity to provide constructive feedback and coaching.
Lead Non CDL Driver
Savage Logistics
Dallas, TX
05.2017 - 11.2020
- Inspected vehicles prior to use for safety purposes.
- Managed time efficiently so as not to exceed allotted delivery deadlines.
- Monitored fuel levels, oil levels, and tire pressure for optimal performance.
- Checked vehicle after shift for damage.
- Verified accuracy of orders prior to leaving the warehouse facility.
- Maintained accurate records of deliveries, including signature confirmation.
- Stayed up-to-date on new routes, destinations, and traffic patterns as needed.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Followed established safety guidelines while operating company vehicles.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Delivered packages to customers in a timely manner.
- Complied with all applicable traffic laws and regulations when driving on public roads.
- Provided exceptional customer service throughout each delivery experience.
- Communicated effectively with customers regarding their delivery needs.
- Conducted pre-trip inspections according to federal and state regulations.
Fork Lift Driver
Home Depot Distribution Center
Dallas, TX
01.2014 - 02.2016
- Performed regular maintenance checks on forklifts as per company guidelines.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Maintained cleanliness of work area throughout shift.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Picked orders from storage, wrapped and staged for shipments.
- Prioritized tasks based on urgency and importance.
- Stacked pallets in an orderly fashion within storage facilities or onto delivery trucks.
- Tied and secured loads to prevent shifting or damage to items.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Packaged, labeled and tagged goods before transfer.
- Maintained current forklift training and certification as required by company policies.
Education
High School Diploma -
NIMITZ High School
Irving05-2003
Some College (No Degree) - Business Management
El Centro College
Dallas, TXSkills
- Vehicle inspection
- Route optimization
- Regulatory compliance
- Customer service
- Payment collection
- Delivery documentation
- Team leadership
- Time management
- Effective communication
- Cargo handling
Certification
- Fork Lift Certification
Timeline
Traveling Leader Trainer
CJ Logistics
11.2020 - Current
Lead Non CDL Driver
Savage Logistics
05.2017 - 11.2020
Fork Lift Driver
Home Depot Distribution Center
01.2014 - 02.2016
High School Diploma -
NIMITZ High School
Some College (No Degree) - Business Management
El Centro College
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