Joanna Viel Dote
Tracy,CA
Summary
Dynamic and results-driven professional with proven expertise in hospitality service and organization skills honed at Jin Hero Food Ventures Inc. Excelled in multitasking and maintaining a professional appearance, significantly enhancing guest experiences. Demonstrated exceptional time management and food handling abilities, contributing to a collaborative and efficient work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Food Server
Jin Hero Food Ventures Inc.
02.2019 - 06.2020
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Restaurant Receptionist
Jin Hero Food Ventures Inc.
02.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Guide the visitor to their table and presenting of restaurant's menu.
- Kept reception area clean and neat to give visitors positive first impression.
- Wave them goodbye with a smile.
Education
No Degree - Cookery
University of Perpetual Help System Delta
Phillippines01.2018
Skills
- Organization skills
- Time Management
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Food Running
Certification
- The Paradiso Terrestre Events Venue, Phillippines - On-The Job Training, Assistant Cook - 2018
Timeline
Restaurant Food Server
Jin Hero Food Ventures Inc.
02.2019 - 06.2020
Restaurant Receptionist
Jin Hero Food Ventures Inc.
02.2019 - 06.2020
No Degree - Cookery
University of Perpetual Help System Delta
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