Joanne A. Flores
Corona,CA
Summary
Skilled, energetic, driven, hardworking and dedicated Office Administrator Professional with extensive experience in a fast pace setting, demonstrating excellent customer service and communication skills for interacting with clients, staff and the public as well as being an optimistic and positive team player. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Equipped with a broad knowledge of concepts and strategies to yield the best possible outcome in all areas.
Overview
28
28
years of professional experience
Work History
Product Data Management Specialist
The Boeing Company
Huntington Beach, CA
01.2020 - Current
- Assists with activities to identify and document product requirements relevant to certification, configuration, data and data management and engineering processes
- Assists with plans and processes to ensure products meet technical, data, regulatory and company requirements and to maintain configuration control
- Supports the monitoring of adherence to regulatory, data configuration and contractual requirements; assists with audits and reviews to ensure products meet requirements
- Supports certification plans, integrated process architecture infrastructures, process models, product structure definitions and/or data requirements/data management processes
Office Administrator
The Boeing Company
Huntington Beach, CA
01.2003 - 01.2020
- Able to multi-task many different responsibilities throughout the day with a positive team attitude
- Able to reach daily goals in a time sensitive manner
- Provide program operations support for SI&WS Maritime & Intelligence Systems Acoustic Programs activities
- Coordinates and processes domestic and international business travel arrangements, monitors designated business traveler's logistics, generates expense reports and assists in reconciling corporate credit card charges to ensure timely and accurate reimbursement and verifies payments to corporate credit cards
- Prioritizes and schedules management-level employee time and availability for efficient use of time
- Orders and maintains office supplies
- Coordinate Round Table meetings and track program status, and action items
- Provide information and data needed for appointments, meetings, and business travel
- Prepare travel arrangements and expense reports for the manager and group using Expense Boeing.Com and TRIPS online systems
- Plans and implements logistics for executive level internal and external events
- Coordinate and process domestic and international business travel arrangements in a timely manner
- Duties include interfacing with customers; produce agenda and presentation materials, and track program actions
- Develop, write, and edit program status/briefings (PMR/TER)
- Responsible for tracking and creating weekly non-conformances status presentations to Corrective Action Board
- Updating department VSP's through MET
- Coordinate and support department meetings, prepare security badging and catering needs
- Reserve conference rooms, coordinate meetings utilizing outlook, WEBEX, NetMeeting and audio conferencing
- Answer incoming calls and anticipate need for office supplies
- Edit documents for correct grammar, punctuation, spelling, context, and format
- Maintain Program calendar
- Prepare and distribute memos, reports, forms, and business graphics
Office Administrator
Manpower
Orange, CA
01.1999 - 01.2003
- Responsibilities included provided support to the Human Resources department and company personnel, assisting with business calendar schedules and coordinated business appointments
- Provided guidance and support in policies, procedures, processes, and services, such as benefits, workforce and employment, union relations, compensation, and employee relations
- Employment and benefit verification using BERT
- Managed employee discount ticket sales
- Coordinated company events throughout the year
Administrative Assistant
Snelling Personnel
Costa Mesa, CA
01.1998 - 01.1999
- Responsibilities included performing a wide variety of tasks including administrative and general secretarial duties
- Responsible for customer service requests and maintaining the filing system, answering of department general information line with the ability to give an answer or direct to the proper channels for an answer
- This position required performance of tasks with minimal supervision
Cashier and Customer Service Representative
PAC-N-Save
San Leandro, CA
01.1997 - 01.1998
- Responsibilities include training and supervision of all cashiers, handling personnel issues, ordering of inventory, money order sales, cashing checks, and regulating of cash registers through addition and withdrawal of money
- Deal with customers regarding problems and complaints
Education
Certificate -
Boeing Administrative Professionals Advanced
Certificate -
Microsoft Office XP: Beyond the Basics
Skills
- Office administrative responsibilities
- Verbal communication
- Written communication
- Organizational skills
- Interpersonal skills
- Time management
- Multi-tasking
- Telephone communication
- Data entry
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- BESSY
- COMPASS Contract
- CAPRS
- SAP
- SMPP
- CONCUR Shared Services Procurement/Payable Network
- Ariba
- WebEx
- TEAMS
- Share Point
- Message Courier
- Audio Conferencing System
- Customer service
- Materials tracking
- Materials management
- Supplier relationship management
- Purchasing processes
- Supplier performance tracking
- Warehouse management
- Transportation management
References
Upon Request
Security Clearance
Top Secret
Timeline
Product Data Management Specialist
The Boeing Company
01.2020 - Current
Office Administrator
The Boeing Company
01.2003 - 01.2020
Office Administrator
Manpower
01.1999 - 01.2003
Administrative Assistant
Snelling Personnel
01.1998 - 01.1999
Cashier and Customer Service Representative
PAC-N-Save
01.1997 - 01.1998
Certificate -
Boeing Administrative Professionals Advanced
Certificate -
Microsoft Office XP: Beyond the Basics