50+ Years of professional experience
Joanne Armato
Asheboro,NC
Summary
Organized Production Scheduler with 3-1/2 years of experience in project implementation, facilitation and completion. Adept at increasing productivity and overall workflows through effective communication and leadership skills. Fantastic problem-solver with dedication to efficient data collection.
Production Scheduling. Skilled in evaluating production needs and client requirements to meet challenging deadlines.
Detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.
Overview
17
17
Work History
Office Manager/Accounts Receivable Associate
Griffin Exterminating
06.2016 - 12.2018
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Office Manager
Cleggs Pest Control
01.2011 - 05.2016
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Scheduling Pest Tech appointments.
Mystery Shopping Scheduler
SEC Mystery Shopping
05.2008 - 12.2011
- Maintained customer and business relations to schedule Mystery shopping.
- Updated management and clients on progress of production.
- Met production goals and formed action plan to constantly raise bar to higher standards.
Receptionist/Check-in Agent
Capitol Ear, Nose And Throad
03.2002 - 04.2008
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06.1972
Skills
- Account Reconciliation
- Billing Dispute Resolution
- Process Improvement
- Bill Processing
- Credit and Collections
- Past Due Account Management
- Statement Issuing
- Payments Posting
- Customer Notifications
- Office Operations
- Strong Client Relations Skills
- Microsoft Office
- Month-End Closing Procedures
- Data Inputting
- Data Entry and Management
- Collections
Jewelery Making
I enjoy designing and creating jewelry.
Jewelry Making
I enjoy designing and creating jewelry making in my spare time. I get pleasure in gifting some and also in selling.
Timeline
Office Manager/Accounts Receivable Associate
Griffin Exterminating
06.2016 - 12.2018
Office Manager
Cleggs Pest Control
01.2011 - 05.2016
Mystery Shopping Scheduler
SEC Mystery Shopping
05.2008 - 12.2011
Receptionist/Check-in Agent
Capitol Ear, Nose And Throad
03.2002 - 04.2008
High School Diploma -
Franklin Delano Roosevelt High School