Joanne Bainbridge
Community Program Specialist
Redlands,CA
Summary
Passionately dedicated and enthusiastic Community Relations Specialist with an exceptional record of successful community partnerships. Creative, dedicated, and empathetic person ready to organize events and activities for community outreach.
Overview
24
24
years of professional experience
Work History
Resort Front Desk Agent/Retail Sales Associate
Cardinal Village Resort
06.2022 - 09.2023
- Purchased and displayed merchandise in retail shop.
- Managed 30 customer telephone calls promptly and appropriately handled needs.
- Greeted guests and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Administrative Assistant/Missions Coordinator
Hope Community Church
09.2017 - 09.2021
- Engaged and partnered with community leaders.
- Enthusiastically responded to inquiries and requests.
- Supported church staff and collaborated with teams for event planning.
- Equipped applicants for service.
- Coordinated travel arrangements for all teams.
Missions Coordinator
Foursquare Missions International
12.2008 - 09.2017
- Worked closely with community leaders to understand needs.
- Accessed social care with community leaders and documented for sending agency.
- Developed and strategized course of action.
- Coordinated construction projects, medical clinics, and events for communities.
- Completed budgets, descriptions, and timelines for course of action.
- Arranged travel and event itineraries.
Office Secretary
New Hope Christian Academy
08.2007 - 11.2008
- Greeted students, parents, staff, and visitors entering office to provide assistance.
- Managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Received and distributed mail to staff; purchased office supplies and office equipment; assist staff in use of equipment.
- Maintained school calendar of events.
- Kept detailed records of students.
- Responsible for accounts receivable.
Elementary School Teacher
New Hope Christian Academy
08.1999 - 06.2007
- Provided safe, supportive environment for developing academic, social, and emotional growth for third and fourth grade students.
- Established open communication and positive relationships with students, parents, and staff.
- Daily implemented lesson plans for six subjects.
- Administered state tests for students.
- Collaborated with administration and parents for specific learning paths and addressing behavioral issues for students.
Education
Bachelor of Arts - Ministry Leadership
Northwest University
Kirkland, WA05.2021
Skills
General Skills
- Case Management
- Referrals and Networking
- Crisis Intervention
- Social Services
- Computer Skills
Soft Skills
- Verbal and written communication
- Effective interpersonal communication skills
- Strong aptitude in hospitality and customer service
- Excellent organizational skills
Timeline
Resort Front Desk Agent/Retail Sales Associate
Cardinal Village Resort
06.2022 - 09.2023
Administrative Assistant/Missions Coordinator
Hope Community Church
09.2017 - 09.2021
Missions Coordinator
Foursquare Missions International
12.2008 - 09.2017
Office Secretary
New Hope Christian Academy
08.2007 - 11.2008
Elementary School Teacher
New Hope Christian Academy
08.1999 - 06.2007
Bachelor of Arts - Ministry Leadership
Northwest University
Volunteer Work
Old Oak Ranch Retreat and Conference Center
- Office Assistant
- Food prep
- Dishwasher
- Host
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