JOANNE BENFIELD
Boynton Beach,FL
Summary
Analytical HCC Coder known for high productivity and efficiency in task completion. Possess specialized skills in medical coding, data accuracy verification, and compliance with healthcare regulations. Excel in critical thinking, problem-solving, and adaptability to rapidly changing coding guidelines.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Remote HCC Coder
OptumHealth
Boynton Beach, FL
03.2025 - Current
- Reviewed medical records for accurate coding and documentation compliance.
- Assigned diagnosis codes based on provider documentation while adhering to established coding guidelines and conventions.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Maintained high accuracy rate on daily production of completed reviews.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Entered coded data into electronic health record (EHR) systems.
- Utilized coding software and tools efficiently to expedite the coding process.
- Ensured adherence to HIPAA regulations while handling sensitive patient information.
Medical Coder I
Diagnostic Clinics Medical Group
Boynton Beach, FL
04.2024 - 09.2024
- Coded diagnoses and procedures from patient medical records using ICD-10-CM, CPT and HCPCS codes.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Verified accuracy of procedure codes to ensure proper reimbursement levels.
- Researched discrepancies between documentation and billing information in order to resolve any issues prior to submission.
Remote HCC Coder
Optum
Boynton Beach, FL
06.2023 - 01.2024
- Reviewed medical records to identify and code diagnoses in accordance with ICD-10 guidelines.
- Maintained up-to-date knowledge of coding regulations and policies.
- Documented risk adjustment codes into electronic health record systems, ensuring accuracy of data entry.
- Assigned diagnosis codes based on provider documentation while adhering to established coding guidelines and conventions.
- Analyzed clinical documentation to determine the most accurate code assignment.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
AAPC Practicode Internship
03.2022 - 12.2022
- Reviewed redacted medical charts of varying length and complexity to assign appropriate ICD-10, CPT and HCPCS codes.
- Specialties included Evaluation and Management, Orthopedics, Gastroenterology, Gynecology, Cardiology, Oncology, Radiology, Pathology, Neurology, Neurosurgery, Otolaryngology, Dermatology and Ophthalmology.
- Equivalent to one year on-the-job experience directly from the AAPC.
- Assessed at 94.6% accuracy.
Cash Counting Associate/Sales Associate
JB Dillard's
03.2017 - 01.2018
- Count cash in vault for AM count and reconcile any discrepancies.
- Replenish cash in ATM cassette.
- Count cash from each register turn in, using automated counting machine and sort cash by denomination.
- Count and deposit checks into bank using online banking system.
- Replenish change drawer for change requests made throughout the day.
- Prepare bank deposit for Loomis.
- Run PM count and resolve any discrepancies.
- Resolve register overages, shortages or missing checks as reported by audit.
Seasonal Sales Associate
Macy's
11.2016 - 01.2017
- Acknowledged customers in a friendly and helpful manner within 30 seconds of their entry into the area.
- Provided an exceptional customer experience by ensuring the customer is always the priority.
- Determined customer needs based on personal features and other customer preference related factors.
- Suggested additional merchandise to compliment customer selection.
- Offered to call other locations if merchandise is unavailable within store.
- Demonstrated knowledge of store products and services to build sales and minimize returns.
- Achieved personal sales goals and Star Reward goals.
- Handled all returns courteously and professionally.
- Maintained department recovery standards; including fitting room go backs to standard.
- Performed end of day cash register closings.
Retail Sales
Walgreens
10.2007 - 02.2016
- Created attractive displays to promote retail sales items.
- Assisted with retail sales of products related to beauty treatments.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Trauma Registrar
Delray Medical Center
04.2004 - 10.2005
- Successfully maintained Trauma One Registry for approximately 1500 trauma patients per year.
- Accomplished correct data entry into registry for all trauma patients, which included demographics, mechanism of injury, pre-hospital interventions, GCS score, comorbidities, referring hospital information, diagnostic procedures, treatment and disposition.
- Edited medical records for correctness and completeness.
- Abstracted and assigned correct ICD-9 codes from CT, X-ray, surgical and autopsy findings to obtain Injury Severity Score.
- Compiled and maintained medical records of all deceased trauma patients for distribution to all members of Trauma Quality Improvement Committee to document condition and treatment for monthly meetings.
- Identified and distributed completed medical records containing any pre-hospital intervention errors to all members of Trauma Registry Committee for monthly meetings.
- Provided data for statistical studies.
- Corrected coding and data entry errors of medical records in preparation of site survey by the Florida Department of Health.
Education
CPC, CMAA -
Palm Beach State College
02.2021
Skills
- ICD-10
- CPT
- HCPCS Proficiency
- HIPAA Compliance
- Microsoft Office Suite
- Anatomy and Physiology
- Medical Terminology
- Coding compliance
- EHR systems
- Problem solving
- Attention to detail
Certification
Certified Professional Coder, American Academy of Professional Coders
Employment Gap
01/01/18, 03/01/22, Medical issue. Attending school to become a CPC.
Timeline
Remote HCC Coder
OptumHealth
03.2025 - Current
Medical Coder I
Diagnostic Clinics Medical Group
04.2024 - 09.2024
Remote HCC Coder
Optum
06.2023 - 01.2024
AAPC Practicode Internship
03.2022 - 12.2022
Cash Counting Associate/Sales Associate
JB Dillard's
03.2017 - 01.2018
Seasonal Sales Associate
Macy's
11.2016 - 01.2017
Retail Sales
Walgreens
10.2007 - 02.2016
Trauma Registrar
Delray Medical Center
04.2004 - 10.2005
CPC, CMAA -
Palm Beach State College