Joanne Bennett
Grand Rapids,MI
Summary
Results-driven Associate at Pepsi Beverages Company, recognized for outstanding interpersonal skills and effective team collaboration. Demonstrated expertise in daily processing and advanced Microsoft Excel techniques, significantly improving financial forecasting accuracy. Known for exceptional communication abilities and meticulous attention to detail, which consistently enhance customer service quality and drive operational efficiencies.
Overview
21
21
years of professional experience
Work History
AR Specialist
Leitz Tooling Systems LP
Grand Rapids, MI
04.2024 - Current
- Received and recorded cash, checks and transfers.
- Communicated regularly with sales representatives regarding customer accounts status updates.
- Researched discrepancies between customer payments and open invoices.
- Reconciled customer accounts and resolved discrepancies.
- Matched orders with invoices and recorded required information.
Administrative Assistant
Pepsi Beverages Company
West Branch, MI
06.2004 - 03.2024
Greeted visitors and provided general information about the company.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Processed invoices for payment using accounting software applications.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided essential support to address individual HR needs of employees.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Assisted in the preparation of annual audit documents.
- Analyzed financial data to identify potential areas of improvement.
Education
Bachelor of Science - Business Teacher Education
CENTRAL MICHIGAN UNIVERSITY
Mt Pleaseant Michigan01.1987
Skills
- Accounts reconciliation
- Invoice processing
- Payment posting
- Discrepancy resolution
- Microsoft Excel
- Accounting software
- Financial reporting
- Customer service
- Data analysis
- Detailed record-keeping
- Communication skills
- Time management
- Team collaboration
- Report generation
- Payroll administration
- Attention to detail
- Timekeeping systems
- Effective communication
References
- Amber Engel, General Warehouse Manager, Pepsi Beverages Company, 610 Parkway Drive, West Branch, MI, 48661, 989-701-6453
- Janice Winters, Sales Strategy/Planning Senior Principal Engineer, Pepsi Beverages Company, 7701 Legacy Drive, Plano, TX, 989-246-4077
- Cathy Zimmerman, Councilmember, City of West Branch, 121 North 4th Street, West Branch, MI, 48661, 989-312-0078
Volunteer Experience
- DDA Member, City of West Branch, 9 years
- City Council Member, City of West Branch, 2017, 2021
- Financial Coordinator, Area 4 Special Olympics of Michigan
Timeline
AR Specialist
Leitz Tooling Systems LP
04.2024 - Current
Administrative Assistant
Pepsi Beverages Company
06.2004 - 03.2024
Bachelor of Science - Business Teacher Education
CENTRAL MICHIGAN UNIVERSITY
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