Joanne L. Beswick
Westford,MA
Summary
Seasoned Executive Administrator with a comprehensive background in high-level support. Versatility, adaptability, and efficiency are hallmarks of performance, honed through managing complex tasks, coordinating executive schedules, and spearheading organizational projects. Strive to streamline processes, maximize productivity and foster professional business relationships at all levels of an organization. Strong problem-solving skills used to deliver optimal solutions in high-pressure environments.
Overview
33
33
years of professional experience
Work History
Executive Administrator, Office of the Dean
The Heller School at Brandeis University
Waltham, MA
03.2020 - Current
- Participated in strategy sessions with the Dean's senior leadership team to discuss the objectives and goals of upcoming initiatives.
- Coordinated special projects for the Dean according to established deadlines.
- Assisted in creating policies that reflected organizational values and standards.
- Assisted in developing and implementing long-term strategies for the school's success.
- Provided administrative support to the Dean, including scheduling and organizing meetings, preparing agendas, taking minutes, and coordinating travel arrangements.
- Managed daily workflow of incoming emails and phone calls from external stakeholders.
- Implemented business processes to streamline daily operations and increase efficiency.
- Set up workshops, conferences, and meetings by scheduling and reserving rooms and preparing supplies.
- Organized events such as conferences, seminars, and workshops to promote the Dean's agenda.
- Maintained confidential documents related to executive operations.
Assistant to the President
Wellesley College
Wellesley, MA
02.2018 - 03.2020
- Participated in strategy sessions with senior management to discuss objectives and goals of upcoming initiatives.
- Coordinated special projects for the President according to established deadlines.
- Collaborated with other departments to ensure the timely completion of projects.
- Compiled and presented preparatory research findings for contextual understanding of various subjects.
- Created detailed reports summarizing key findings from research projects.
- Coordinated internal meetings with efficiency.
- Coordinate with campus partners to guarantee the smooth execution of college events.
- Communicated with diverse constituents of the President’s office.
- Demonstrated high levels of professionalism, discretion, and integrity.
- Directed customer inquiries to appropriate department personnel.
Practice Transformation Specialist, Senior Research Associate
The Schneider Institutes for Health Policy, Brandeis University
Waltham, MA
11.2016 - 02.2018
- Member of the CPC+ National Learning Team for Comprehensive Primary Care Plus (CPC+). CPC+ is a national advanced primary care medical home model aimed at transforming care delivery.
- Develop and facilitate Affinity Group meetings (webinars) to promote optimal use of electronic health records toward meeting the requirements of the CMS‐funded CPC+ program
- Strategize with Health IT vendors to develop meeting topics
- Conduct continuous outreach and relationship development with the clinical and management staff of hundreds of participating primary care practices to secure practice presentations at every meeting
- Plan and design content in collaboration with participating practices and Health IT vendors
- Facilitate monthly webinars for four Affinity Groups in a way that fosters learning and innovation across practices
- Identify, develop and co‐author one‐page “Spotlights” about change tactics that have led to success in meeting CPC+ requirements with the goal of supporting learning and innovation across the practices participating in the CPC+ program
Program Manager, Relational Coordination Research Collaborative (RCRC)
The Heller School for Social Policy & Management, Brandeis University
Waltham, MA
05.2013 - 11.2016
- Manage and implement research projects based on timelines, budgets and deliverables and liaise across teams and stakeholders to ensure problems are solved and goals are achieved. Secure and maintain IRB approvals.
- Develop research initiatives of the RCRC by organizing research proposal writing teams, planning budgets and preparing the final proposal for submission
- Oversee and participate in data collection activities and co‐author journal articles and papers based on findings
- Plan, prepare and participate in several high‐level meetings each year of the Advisory Board, Research Advisory Committee, Training & Certification Committee and Governance Committee
- Co‐plan and host the annual RCRC Fall Roundtable, a premier event of the RCRC that draws 100+ people from around the world
- Guide process improvement professionals seeking RC certification through the process, including critical screening of their certification materials
- Oversee the operations of the RCRC including budget planning, monitoring and reporting (approx. $325,000 annually), hiring and training new staff, managing student workers and representing the RCRC inside and outside of Brandeis
Program Manager, Institute for Global Health and Development
The Schneider Institutes for Health Policy, Brandeis University
Waltham, MA
05.2007 - 05.2013
- Manage multiple collaborative research projects through the proposal, implementation, reporting and dissemination phases
- Set goals, strategize project timelines and budgets, monitor and facilitate the progress of the team and manage multiple project budgets (from $50,000 to $500,000 annually)
- Lead research team meetings (3‐15 people) and writing teams (2‐8 people)
- Conduct analyses and literature reviews, co‐produce white papers and journal articles addressing specific topics in international health policy and financing
- Assist in the development of Master degree programs in Health Policy at the American University in Cairo, Egypt, and Bahçesehir University in Istanbul, Turkey
- Interim Program Administrator for the MS Program in International Health Policy and Management at the Heller School from August, 2012 through January, 2013, in addition to Program Manager job
Senior Department Coordinator, Institute on Health Care Systems
The Schneider Institutes for Health Policy, Brandeis University
Waltham, MA
06.2005 - 05.2007
- Collect and analyze research data and contribute to reports of findings
- Summarize and report to funding agencies on progress of research projects
- Collaborate, communicate and facilitate partnerships between Brandeis, funding agencies and consultants to complete tasks
- Organize events and large meetings to review and report on research findings
- Manage research data intake, entry and output and oversee IRB compliance process
Project Manager, Center for Multicultural Mental Health Research
Cambridge Health Alliance
Somerville, MA
05.2004 - 06.2005
- Manage research staff of 2 Care Managers and 4 Interviewers for large bilingual intervention study at Cambridge Health Alliance (CHA) and Massachusetts General Hospital (MGH)
- Collaborate with Principal Investigator and consultants to plan, design and implement data collection process, instruments, protocol and data analysis
- Maintain IRB clearance and ongoing collaborative relationship with mental health clinics at CHA and MGH
- Organize and host multi‐day meetings for up to 50 people from around the US
- Create status and progress reports and projections and annual research continuation reviews
- Present research study findings and project progress reports to review board using PowerPoint
Research Coordinator, Child & Family WebGuide
Tufts University
Medford, MA
09.2001 - 07.2004
- Plan and implement multiple focus groups with parents as the participants
- Design and develop surveys, interview scripts and guidelines for participant recruitment
- Recruit study participants using various media and outreach forms
- Supervise a graduate student research team of 8 tasked with conducting 140 interactive interviews with parents, teachers and policy makers, and lead weekly team meetings
- Oversee project expenditures and payroll (approx. $150,000 annually)
- Report on project progress, findings and expenditures to grant foundation
Academic Program Assistant, Pre‐Major Advising
Tufts University
Medford, MA
09.1998 - 09.2001
Research Coordinator, School of Dental Medicine
Tufts University
Boston, MA
05.1996 - 09.1998
Program Coordinator, United Nations Environment Program (UNEP)
Tufts University
Medford, MA
08.1993 - 05.1996
Staff Assistant, Department of German, Russian & Asian Languages
Tufts University
Medford, MA
04.1992 - 08.1993
Education
Master of Science - International Health Policy and Management
The Heller School for Social Policy & Management, Brandeis University
Waltham, MA02.2012
Master of Arts - Clinical Developmental Psychology
Elliot Pearson Department of Child Development, Tufts University
Medford, MA05.2004
Bachelor of Arts - International Relations
Simmons College
Boston, MA05.1986
Junior Year Abroad -
Universität Tübingen
GermanySkills
- Executive support
- Effective communication
- Strategic thinking
- Problem solving
- Managing multiple priorities
- Team collaboration
- Project coordination
- Meeting coordination
- Calendar management
- Travel arrangements
- Information confidentiality
- Microsoft Word
- Excel
- PowerPoint
- Adobe Acrobat Pro
- Basic skills in STATA
- SPSS
Affiliations
- Presented at the 2014 Relational Coordination Research Collaborative Fall Roundtable, “Interventional Approaches to Relational Organizational Change”
- Presented at the 2016 Relational Coordination Research Collaborative Fall Roundtable, “Research and Practice as Bedfellows: Analysis Of Cases Of Organizational Change From the Relational Coordination Research Collaboration Interventions Registry”
- Staff Service Award, The Heller School, Brandeis University, April 2025. For promoting cooperative and effective organizational operations; fostering a sense of community with a shared mission within and across programs; and modeling excellence in communication skills.
Publications
- Perloff, J., Rushforth, A., Daudelin, D., Suchman, A., Gittell, J., Santos, H., Beswick, J., Moore, S., Selker, H., Intervening to enhance collaboration in translational research: A relational coordination approach., Journal of Clinical and Translational Science, 2017, First View, 1-18
- Gittell, J.H., Beswick, J., Goldmann, D., Wallack, S.S., Teamwork methods for accountable care: Relational coordination and Teamstepps., Health Care Management Review, 2015, 40, 2, 116-125
- Nandakumar, A.K., Beswick, J., Thomas, C.P., Wallack, S.S., Kress, D., Pathways of health technology diffusion: The United States and low‐income countries., Health Affairs, 2009, 28, 4, 986-995
- Rothbaum, F., Martland, N., (Jannsen) Beswick, J., Parents' reliance on the web for information about children and families: Socio‐economic differences in skills, use and satisfaction., Journal of Applied Developmental Psychology, 2008, 29, 2, 118-128
Timeline
Executive Administrator, Office of the Dean
The Heller School at Brandeis University
03.2020 - Current
Assistant to the President
Wellesley College
02.2018 - 03.2020
Practice Transformation Specialist, Senior Research Associate
The Schneider Institutes for Health Policy, Brandeis University
11.2016 - 02.2018
Program Manager, Relational Coordination Research Collaborative (RCRC)
The Heller School for Social Policy & Management, Brandeis University
05.2013 - 11.2016
Program Manager, Institute for Global Health and Development
The Schneider Institutes for Health Policy, Brandeis University
05.2007 - 05.2013
Senior Department Coordinator, Institute on Health Care Systems
The Schneider Institutes for Health Policy, Brandeis University
06.2005 - 05.2007
Project Manager, Center for Multicultural Mental Health Research
Cambridge Health Alliance
05.2004 - 06.2005
Research Coordinator, Child & Family WebGuide
Tufts University
09.2001 - 07.2004
Academic Program Assistant, Pre‐Major Advising
Tufts University
09.1998 - 09.2001
Research Coordinator, School of Dental Medicine
Tufts University
05.1996 - 09.1998
Program Coordinator, United Nations Environment Program (UNEP)
Tufts University
08.1993 - 05.1996
Staff Assistant, Department of German, Russian & Asian Languages
Tufts University
04.1992 - 08.1993
Master of Science - International Health Policy and Management
The Heller School for Social Policy & Management, Brandeis University
Master of Arts - Clinical Developmental Psychology
Elliot Pearson Department of Child Development, Tufts University
Bachelor of Arts - International Relations
Simmons College
Junior Year Abroad -
Universität Tübingen
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