Joanne But
Washington, D.C. Metro Area
Summary
Dynamic program management professional with a proven track record at Astrion, excelling in project execution and strategic planning. Adept at leading cross-functional teams and enhancing operational efficiency. Skilled in data analysis and performance tracking, driving continuous improvement and fostering team collaboration to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Task Lead
Astrion
Washington, D.C.
09.2024 - 01.2026
- Lead a 5-person cross-functional team supporting FAA ATO Facilities, overseeing execution of task order deliverables across multiple workstreams.
- Serve as the primary liaison between FAA customers and contractor leadership, ensuring alignment on scope, priorities, and performance objectives.
- Led recurring team meetings to track performance, mitigate risks, and drive continuous improvement.
- Streamlined internal communication and coordination processes, enhancing operational efficiency.
- Facilitated employee-management discussions, fostering team morale and effective issue resolution.
- Mentor staff and support professional development through training and knowledge sharing.
Program Management Analyst
Astrion
Washington, D.C.
01.2022 - 01.2026
- Provide program and project management support to a FAA mission-driven organization, supporting integration and sustainment of Air Traffic Facilities services within the NAS.
- Managed and edited FAA directives, SOPs, and internal process documentation, ensuring compliance with policies and clarity in operations.
- Coordinated implementation and delivery of executive-level communications, including memos, briefings, newsletters, and presentations, to inform FAA leadership and stakeholders.
- Ensure dissemination of safety-critical information in accordance with FAA regulatory and environmental requirements.
- Consolidate operational data and support strategic planning initiatives under Technical Operations.
- Support planning, scheduling, and execution of FAA operated meetings, webinars, and All Hands meetings which include reserving conference rooms, providing logistics support before and after meetings, drafting meeting materials, and documenting meeting minutes, including action item tracking.
- Track customer action items and maintain centralized document control to improve accountability and audit readiness.
- Analyzed program performance and recommended process improvements, enhancing overall consistency and efficiency.
Program Coordinator
AAA Foundation for Traffic Safety
Washington, D.C.
06.2017 - 01.2022
- Led internal and external teams in planning and executing annual global in-person and virtual conferences, enhancing participant engagement and satisfaction.
- Managed research projects through full lifecycle, maintaining schedules and budgets while delivering quality outcomes.
- Led annual Request for Proposals (RFP) processes, coordinating vendor submissions and internal evaluations.
- Analyzed communication performance data to recommend targeted improvements, increasing effectiveness of global traffic safety advocacy.
- Interpreted and communicated complex statistical findings to support research outcomes.
- Collaborated with technical researchers on data analysis and peer-reviewed journal submissions.
Education
Bachelor of Arts - Economics
University of Maryland
College Park12-2016
Skills
- Project management
- Program management
- Strategic planning
- Performance tracking
- Team leadership
- Policy writing
- Data analysis
- Document control
- Google Analytics
- Tableau
- Stata
- Sharepoint
- Microsoft Office Suite
- Corporate event planning
- Executive communications
Timeline
Task Lead
Astrion
09.2024 - 01.2026
Program Management Analyst
Astrion
01.2022 - 01.2026
Program Coordinator
AAA Foundation for Traffic Safety
06.2017 - 01.2022
Bachelor of Arts - Economics
University of Maryland