Joanne Chickadaunce
Registered Nurse
Rio Vista,USA
Summary
Experienced nursing leader with a strong focus on patient care, staff development, and operational efficiency. Fosters collaborative team environments and adapts to evolving healthcare demands. Proficient in clinical management, regulatory compliance, and strategic planning to ensure optimal outcomes and uphold high standards. Recognized for exceptional communication, problem-solving abilities, and unwavering reliability.
Overview
2025
2025
years of professional experience
Work History
Assistant Director of Nursing
Nurse Care Inc.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
Hospice Case Manager
VNA / Hospice of the Wabash Valley
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
- Educated patients and families about illness progression, treatment options, and available resources for additional support.
Registered Nurse in the Emergency Department
Martinsville Hospital
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Performed emergency response procedures, including CPR and airway management, to stabilize patients.
- Educated family members and caregivers on patient care instructions.
Emergency Room Registered Nurse
North Country Regional Hospital
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
- Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
First Assistant to General Surgeon
Merit Care Clinic
- Expedited surgeries by anticipating surgeon needs and promptly providing required instruments.
- Streamlined pre-operative preparations, enabling timely commencement of scheduled surgeries.
- Coordinated with surgical teams to ensure seamless communication and efficient workflow.
- Performed thorough preoperative assessments to identify potential issues or contraindications prior to surgery commencement.
- Educated patients on post-surgery care to promote swift healing and minimize complications.
- Assisted surgeons during complex procedures, ensuring optimal patient outcomes.
Administrator/Executive Director
Gentiva Hospice
07.2024 - 01.2025
- Prepared reports to provide insights for decision-making processes.
- Coordinated team meetings for improved communication among departments.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Reduced overhead costs through careful budget management and resource allocation.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Oversaw budget development by aligning financial resources with strategic goals.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Traveler RN Case Manager, Hospice
CORE Medical Group
12.2021 - 07.2024
- Delivered compassionate end-of-life care, supporting patients and families through difficult transitions.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Sole Proprietor, Administrator and Clinical Supervisor
Guardian Home Health, LLC
01.2010 - 09.2020
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Entered income and expense details into business databases to track purchases and address variances.
- Implemented marketing strategies that effectively promoted services and attracted new clients.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
- Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.
- Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
- Optimized team hiring, training, and performance.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Conducted performance evaluations and provided constructive feedback to employees.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
AAS - Nursing
Excelsior College of New York
01.2001
Diploma - Practical Nursing
Northwest Technical College
Bemidji, MN01.1994
Skills
- Nursing management
- Case management
- Accreditation coordination
- Leadership and guidance
- Clinical leadership
- Patient education
- Clinical assessment
- Quality improvement
- Staff evaluation
- Healthcare administration
- Process improvement
- Interdisciplinary collaboration
Timeline
Administrator/Executive Director
Gentiva Hospice
07.2024 - 01.2025
Traveler RN Case Manager, Hospice
CORE Medical Group
12.2021 - 07.2024
Sole Proprietor, Administrator and Clinical Supervisor
Guardian Home Health, LLC
01.2010 - 09.2020
Diploma - Practical Nursing
Northwest Technical College
Assistant Director of Nursing
Nurse Care Inc.
Hospice Case Manager
VNA / Hospice of the Wabash Valley
Registered Nurse in the Emergency Department
Martinsville Hospital
Emergency Room Registered Nurse
North Country Regional Hospital
First Assistant to General Surgeon
Merit Care Clinic
AAS - Nursing
Excelsior College of New York
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