Joanne Chilcote
Frederica,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Surgical Technologist
Baltimore Washington Medical Center
Glen Burnie, Maryland
06.2018 - 12.2025
- Assisted surgeons during operations by providing necessary tools and materials.
- Assisted surgeon by passing instruments and sterile supplies throughout operation.
- Maintained sterile conditions in the operating room to ensure patient safety.
- Established and maintained sterile field for surgical procedures, ensuring optimal conditions for patient safety.
- Prepared surgical instruments for various procedures in a fast-paced hospital environment.
- Organized surgical instruments and supplies on operating table prior to procedures, enhancing efficiency during surgeries.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
- Educated new staff on proper sterilization techniques and operating room protocols.
Co-Owner
JSMM inc
Landenberg, Pennsylvania
08.2009 - 06.2014
- Managed daily operations and ensured efficient store functionality.
- Supervised staff and scheduled shifts to meet customer needs.
- Monitored cash flow and processed transactions accurately at the register.
- Resolved customer complaints and provided exceptional service experiences.
- Trained new employees on cashiering techniques, safety procedures and customer service protocols.
- Handled inventory management and restocked shelves as needed.
- Maintained accurate records of product orders, deliveries and returns.
- Developed relationships with key suppliers to facilitate better purchasing terms.
- Modeled service by treating customers as valued guests and cultivated congenial and profitable relationships with customers, resulting in an unmatched level of return buyers.
Education
Associate of Applied Science - Allied Health
Delaware Technical Community College
DE06-2014
Skills
- Preoperative preparation
- Sterile field maintenance
- Instrument counting
- Operating room protocol
- Patient positioning
- Patient care standards
- Attention to detail
- Inventory management
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Customer service
- Cash flow management
Timeline
Surgical Technologist
Baltimore Washington Medical Center
06.2018 - 12.2025
Co-Owner
JSMM inc
08.2009 - 06.2014
Associate of Applied Science - Allied Health
Delaware Technical Community College