JOANNE COOK
Summerville,SC
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
21
21
years of professional experience
Work History
Technical Project Management Administrator
Tate and Lyle, PLC
02.2022 - Current
- Support Capital Asset Management team (CAM), technical engineers, and Global Shared Services (GSS), to ensure all capital expenditure projects' data and budget information from Annual Operating Plan (AOP), are executed into SAP systems.
- Track project workflow for proper budgeting approvals, to establish financial reporting is accurate and within forecast.
- Monitor projects’ data in SAP and work with project managers to troubleshoot project finance issues.
- Assist with increased contingency requests, purchase requisitions and purchase orders, in addition to all related administrative work.
- Assemble global capex report with input from GSS and local accounting managers.
- Train super users and project managers on all SAP functions for all capital project management. Work with technical team to troubleshoot, test, and resolve incidents created.
Academic Advisor
Borough of Manhattan Community College
04.2014 - 02.2022
- Provided students with developmental, academic and transfer advising for all curricula while assessing potential career opportunities that address and focus on the students’ immediate goals per semester
- Advised a cohort of over 500 students per semester within their assigned majors
- Advise International and ESL students for CUNY Start Programs and address Title IV appeals for students not meeting BMCC’s satisfactory academic progress policy
- Served on several committees, (i.e., probationary, dismissed, and readmit students) to support and encourage students working to rehabilitate and or maintain good academic standing and stay on track to graduation
- Designed and facilitate workshops and power point presentations (e.g., DegreeWorks training for students and faculty) to broaden students learning as they navigate their first-year experience (FYE)
- Proposed new strategies for academic development and provide analysis of student outcomes
- Research and recommend resources when needed
- Maintain and organize sensitive files, track students’ progress, and create academic schedules.
Adjunct Lecturer – English Department
Borough of Manhattan Community College
08.2019 - 12.2021
- Lecture students on the fundamental skills of college-level reading and writing, including the process of drafting a five-paragraph thesis-driven essay and the practice of research and MLA in-text citation formatting.
Assistant Property Manager
AKAM Associates/260 Madison Ave
05.2018 - 03.2019
- Assisted Management with day-to-day operations for a portfolio of 6 buildings 1,343 units
- Interacted with resident managers to provide residential services as needed, corresponding through Building-Links software
- Drafted memos and letters notifying residents of service interruptions, changes, and requests
- Maintained and updated insurance certificate files for all general contractors, movers, and vendors
- Generated spreadsheets and billing reports to address financial status pertaining to arrears, chargebacks, late fees, capital assessments, tax abatements, common charges, and monthly maintenance.
Assistant Property Manager
CB Richard Ellis /885 Third Avenue
04.2003 - 09.2008
- Responsible for all administrative duties, processed payroll, accounts payable and accounts receivable invoices
- Maintained an extensive and organized filing system consisting of base building files, personnel files, capital projects files, leases, certificates of insurance, estoppels certificates and accounts receivable documents
- Worked with contractors and vendors to ensure the operating building costs were kept within budget and jobs were completed in a timely matter
- Maintained and updated contracts as necessary.
Education
BA / MPA in Public Administration -
John Jay College of Criminal Justice
New York, NY08.2019
Skills
- MS Office
- SAP
- Teams
- Zoom
- Customer Service
- Office Administration
- Staff Management
- Program Management
- Budget Development
- Data Confidentiality
Timeline
Technical Project Management Administrator
Tate and Lyle, PLC
02.2022 - Current
Adjunct Lecturer – English Department
Borough of Manhattan Community College
08.2019 - 12.2021
Assistant Property Manager
AKAM Associates/260 Madison Ave
05.2018 - 03.2019
Academic Advisor
Borough of Manhattan Community College
04.2014 - 02.2022
Assistant Property Manager
CB Richard Ellis /885 Third Avenue
04.2003 - 09.2008
BA / MPA in Public Administration -
John Jay College of Criminal Justice
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