Joanne Corpuz
Kaneohe
Summary
Experienced manager specializing in staff training, scheduling, and operational efficiency. Achieved significant improvements in customer satisfaction and team productivity.
Overview
21
21
years of professional experience
Work History
Manager
Ruby Tuesday Restaurant
Kaneohe
01.2005 - Current
- Managed daily operations of restaurant, overseeing scheduling, budgeting, and inventory control.
- Resolved customer complaints professionally to maintain positive guest relationships.
- Completed opening, closing, and shift change functions to uphold operational standards.
- Supervised and trained staff in customer service and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
- Ordered supplies from vendors while adhering to budget constraints and maintaining compliance with food safety regulations.
Education
Some College (No Degree) - General
Xyz
Ewa BeachSkills
- Staff training and development
- Communication
- Scheduling and shift management
- Team leadership
- Best practices in customer service
- Passion for customer satisfaction
References
References available upon request.
Timeline
Manager
Ruby Tuesday Restaurant
01.2005 - Current
Some College (No Degree) - General
Xyz