Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoAnne DaSilva

Melbourne,USA

Summary

Executive Assistant Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Property Manager, Project manager, Main office manager, legal secretary, administrative assistant and Data entry manager. Excels in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Administrative Assistant with over 25 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

26
26
years of professional experience

Work History

Project/Office Manager

Chief Harry B. Wallace Esq.
11.1999 - Current
  • Repeatedly promoted and entrusted with critical managerial and financial control and decision making responsibilities during 25 year tenure with Chief Harry B. Wallace, Esq.
  • Entrepreneur of the Following: , Law offices of Harry B Wallace /Poospatuck Trading Company.;/The Poospatuck Smoke Shop, /Poospatuck Gift Shop,/ Redman Takes it Back, /Native Coffee Traders Association,/ SandHill Water and Company, /Wampum Magic and.
  • Assigned as Financial Officer For CSBG Grant (10 years) Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by the respective duties of managing multiple companies and programs seamlessly.
  • Managed and reconciled all bank accounts with use of QuickBooks, Excel, Microsoft Office, Adobe products.
  • Performed billing, collection and reporting functions for office generating over $3,500,000 annually.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed weekly payroll for 23 employees.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using quickbooks software.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Senior Executive Assistant

Poospatuck Trading Company & Smoke Shop
01.1999 - Current
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Represented executive by attending meetings in executive's absence.
  • Maintained confidential, administrative support to executive team and members of board of directors.
  • Complied with special requests from board members for research, assistance and travel arrangements.
  • Created regular reports and updated internal databases.
  • Coordinated and executed special projects.
  • Maintained daily appointment calendars for president and executive vice president.
  • Monitored incoming correspondence, emails, snail mail and other publications for management members.
  • Assisted senior management with major initiatives and projects.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.

Consultant

New York State Department of State-Community Service Block
01.2007 - 01.2020
  • Provided services in community development by analyzing and evaluating program s, polices and operational needs of the Unkechaug Nation.
  • Organized meetings to engage and include stakeholders in projects and proposals.
  • I Managed and oversaw Director of Community Service Block Grant, Senior Service Coordinator (Meals on Wheels), Summer Youth Program Director, Summer Food Program Director and support staff.
  • I Directed and participated in the development of dept.
  • Wok plan , assigned work activities, projects and programs, monitored work flow, reviewed and evaluated work products , methods and procedures.
  • I Conferred with Dept. of State Program Officer and Tribal Council to review and monitor operations, employee performance and administrative affairs.
  • I Worked with Departmental staff to clarify programs, policies and procedures, Reviewed income and expenditures to ensure conformance with funding levels.
  • Created and cultivated working relationships through partnering with community organizations.
  • Tracked costs and expenses to compare with original budget and identify failure points.
  • Updated stakeholders on key milestones for projects.
  • Developed strategic component development plans to support future projects.
  • Took detailed notes and kept records of program and performance progress, education initiatives and leadership.
  • Developed and updated tracking spreadsheets using Excel.
  • Gathered, organized and input information into digital database.

Education

Certificate - Project Management

Stony Brook University
Riverhead, NY
06.2011

Certificate - Microsoft Office And NY Notary

Suffolk County Community College
Brooklyn, NY
05.2009

Accounting - Computer science

Kingsborough College
12.1983

Certificate -

Bonded And Insured Notary Public
State Of Florida
01.2020

Skills

  • Database administration Good
  • Payroll and budgeting Very Good
  • Business administration Excellent
  • Bookkeeping Very Good
  • Policy and procedure modification Good
  • Staff Management Very Good
  • Workflow planning Very Good
  • Documentation and control Good
  • Responsible Excellent
  • Interpersonal Communication Very Good
  • Microsoft Office Good
  • Adaptability Excellent

Timeline

Consultant

New York State Department of State-Community Service Block
01.2007 - 01.2020

Project/Office Manager

Chief Harry B. Wallace Esq.
11.1999 - Current

Senior Executive Assistant

Poospatuck Trading Company & Smoke Shop
01.1999 - Current

Accounting - Computer science

Kingsborough College

Certificate - Project Management

Stony Brook University

Certificate - Microsoft Office And NY Notary

Suffolk County Community College

Certificate -

Bonded And Insured Notary Public

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