Hi, I’m
Joanne Dawe
Tonawanda,NY
Summary
Highly knowledgeable Medical Records Lead with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
years of professional experience
Work History
Neighborhood Health Center
Medical Records Lead
08.2014 - Current
Job overview
- Trained new staff members on medical records systems, contributing to a well-informed and effective team.
- Maintained strict adherence to HIPAA regulations during all interactions involving sensitive patient data.
- Provided excellent customer service by addressing concerns from both patients and healthcare providers efficiently and professionally.
- Organized physical and electronic files for easy access by authorized personnel, reducing retrieval time for essential documents when needed.
- Performed routine audits of existing medical records to ensure accuracy, compliance with legal requirements, and proper storage procedures were followed at all times.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Maintained accurate patient records for proper tracking of patient history and treatment.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
New Life Day Care Center
Head Toddler Teacher
06.2005 - 08.2014
Job overview
- Enhanced toddler learning by implementing age-appropriate and engaging lesson plans.
- Collaborated with fellow teachers to develop a cohesive curriculum, resulting in improved student outcomes.
- Boosted parent satisfaction through effective communication and regular updates on child progress.
- Managed daily classroom activities for optimal learning experiences and maintaining a safe environment.
- Strengthened social-emotional development by promoting positive behavior and encouraging peer interactions among toddlers.
- Supported children''s physical development through the incorporation of movement activities into daily routines.
- Evaluated toddler progress regularly, adapting teaching methods to cater to individual needs effectively.
- Established strong relationships with families, fostering trust and collaborative partnerships for each child''s success.
- Implemented hands-on learning experiences that promoted curiosity, exploration, and problem-solving skills in toddlers.
- Utilized positive reinforcement techniques to encourage appropriate behaviors and foster self-esteem in students.
- Mentored new teachers in the department, providing guidance on classroom management and curriculum planning techniques.
- Maintained accurate records of student attendance, assessments, and progress reports for effective documentation purposes.
- Facilitated smooth transitions between activities throughout the day by creating structured routines within a flexible schedule framework.
- Conducted ongoing assessments of developmental milestones using observation tools and checklists tailored to individual growth patterns of each child.
- Engaged parents actively in their child''s learning by hosting parent-teacher conferences, providing resources for at-home support, and maintaining open lines of communication.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Supported students in developing self-esteem and self-confidence.
Education
Bryant And Stratton CollegeGetzville, NY
Associate of Science from Medical Administrative Assistant
06.2014
Skills
- Confidentiality Practices
- HIPAA Compliance
- Adaptability
- Organizational Skills
- Telephone Etiquette
- Electronic Health Records
- Interpersonal Skills
- Problem Solving
- Office Equipment Operation
- Medical Office Procedures
- Medical Terminology
- Record Maintenance
- Multitasking Abilities
- Attention to Detail
- Time Management
- Computer Proficiency
- Patient Confidentiality
- Data Entry Proficiency
- Strong Organization
- Patient Relations
- Self Motivation
- Effective Communication
- Time Management Abilities
- Team Collaboration
- Relationship Building
- Electronic Medical Record Software
- Task Prioritization
- Active Listening
- Decision-Making
- Multitasking
- Reliability
- Adaptability and Flexibility
- Problem-Solving
- Continuous Improvement
- Teamwork and Collaboration
- Professionalism
Timeline
Medical Records Lead
Neighborhood Health Center
08.2014 - Current
Head Toddler Teacher
New Life Day Care Center
06.2005 - 08.2014
Bryant And Stratton College
Associate of Science from Medical Administrative Assistant
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