JoAnne Didier
Lincoln,NE
Summary
Dynamic Assistant Manager with a proven track record at AutoZone, enhancing customer satisfaction and streamlining inventory management. Excelled in conflict resolution and staff management, demonstrating exceptional problem-solving and project management abilities. Skilled in sales monitoring and employee supervision, consistently achieving company objectives through effective multitasking and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
AutoZone
Lincoln, NE
09.2021 - Current
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Customer Service Cashier
Casey's
Valley City, ND
11.2020 - 08.2021
- Operated cash registers to process payments for goods and services.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Answered phone calls to assist customers with questions and orders.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Informed customers of in-store promotions or pricing specials.
Education
High School Diploma -
Westminster High School
Westminster, CO05-1986
Skills
- Sales monitoring
- Consulting
- Workload management
- Project management abilities
- Problem-solving
- Staff management
- Multitasking and organization
- Employee supervision
- Decision-making
- Customer service and satisfaction
Certification
Beautician license for cutting hair and business
Affiliations
I find it relaxing to tinker with cars and playing with my dog. It is satisfying to figure out and fix my own car or to help another with theirs.
Timeline
Assistant Manager
AutoZone
09.2021 - Current
Customer Service Cashier
Casey's
11.2020 - 08.2021
High School Diploma -
Westminster High School