Joanne Fragoso
Sacramento,CA
Summary
Dedicated professional with a strong background in behavioral health. Skilled in client assessments, treatment plan development, and crisis intervention strategies. Focused on leveraging rapport-building and collaboration to ensure comprehensive support and improve client well-being.
Overview
2
2
years of professional experience
Work History
Behavioral Health Specialist II
Turning Point Community Programs
Sacramento, CA
07.2024 - 08.2025
- Developed personalized treatment plans in collaboration with clients and interdisciplinary teams.
- Educated clients on coping strategies and resources for managing behavioral health challenges.
- Created progress reports, assessments and charting within required timeframes.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Monitored client progress, adjusting interventions based on observed behaviors and feedback.
- Facilitated crisis intervention strategies to ensure client safety and stability during emergencies.
Case Manager
Akua Mind And Body
Sacramento, CA
10.2024 - 01.2025
- Coordinated client assessments to develop tailored care plans addressing individual needs.
- Facilitated communication between clients and multidisciplinary teams to ensure comprehensive support.
- Monitored client progress, adjusting treatment plans based on feedback and clinical observations.
- Conducted intake interviews to gather relevant information for case documentation and analysis.
- Provided crisis intervention support, employing de-escalation techniques in high-stress situations.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
SUD Counselor
New Dawn Treatment Center
Sacramento, CA
01.2024 - 06.2024
- Facilitated individual and group counseling sessions to support client recovery.
- Developed personalized treatment plans in collaboration with multidisciplinary teams.
- Implemented evidence-based therapeutic techniques to enhance client engagement.
- Monitored client progress and adjusted interventions based on feedback and assessments.
- Maintained accurate documentation of client interactions and treatment outcomes.
- Improved client coping mechanisms with introduction of evidence-based practices.
Education
Master of Science - Counseling/Marriage, Family And Child Therapy
University of Phoenix
Tempe, AZ09-2027
Skills
- Building rapport
- Multi-cultural counseling
- Relationship building skills
- Client goal setting
- Psychoeducation
- Psychosocial assessment
- Emotional intelligence
- Care plan evaluation
- Professional demeanor
- Progress monitoring
- Written communication
- Time management abilities
- Professionalism
- Cognitive behavioral management
- Clinical documentation
- Verbal and written communication
- Effective communication
- Team collaboration
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Case Manager
Akua Mind And Body
10.2024 - 01.2025
Behavioral Health Specialist II
Turning Point Community Programs
07.2024 - 08.2025
SUD Counselor
New Dawn Treatment Center
01.2024 - 06.2024
Master of Science - Counseling/Marriage, Family And Child Therapy
University of Phoenix