Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Joanne Freeman

Cincinnati

Summary

Dynamic compliance leader with extensive experience at Bon Secours Mercy Health, excelling in compliance operations and risk assessment. Proven track record in quality improvement initiatives and regulatory compliance, leveraging strong data analysis and contract negotiation skills to drive organizational success. Adept at training and education, fostering a culture of excellence and accountability.

Overview

23
23
years of professional experience
1
1
Certification

Work History

System Director, Compliance Operations

Bon Secours Mercy Health
10.2018 - Current
  • Responsible for the effectiveness and operations of the Compliance, Privacy, and Revenue Cycle Compliance programs.
  • Lead department, vendor contract management, quality monitoring, and mergers and acquisitions due diligence.
  • Conduct high-profile and special investigations.

Consultant, Risk Mitigation Rate Analyst

American Modern Insurance Group
08.2014 - 10.2018
  • Developed and managed quality improvement projects.
  • Performed post-transaction audits, rate verification, quality reports, and summaries to comply with all U.S. State and Territory Department of Insurance regulations.

Geriatric Practices Services Manager

The Christ Hospital Health Network
09.2010 - 08.2014
  • Managed the medical team and support staff.
  • Led performance improvement initiatives.
  • Participated in regulatory surveys and developed post-survey organizational responses to regulatory agencies.

Quality Assessment Performance Improvement Coord.

TriHealth SeniorLink
01.2003 - 08.2010
  • Designed discipline-specific competency plans for pharmacy, home care, nursing, therapies, and transportation per PACE managed care regulations.
  • Facilitated a monthly QAPI meeting with program leadership.
  • Participated in TJC, CMS, and state surveys, and implemented corrective action plans.

Education

MBA -

Franklin University
Columbus, OH
05-2010

Bachelor of Science - Health Administration And Human Resources

Franklin University
Columbus, OH
05-2008

Doctor of Business Administration

Walden University
Minneapolis, MN

Skills

  • Compliance and billing investigations
  • Risk assessment
  • Quality improvement and monitoring
  • Data analysis
  • Contract negotiation
  • Regulatory compliance
  • Conflicts of interest
  • Policies and procedures
  • Training and education
  • Section 1557
  • Workflow design
  • Patient ID theft

Certification

  • CHC
  • CHPC

Affiliations

  • Youth Ministry Leader
  • Praise and Worship Leader - Soprano
  • Team mom

Accomplishments

  • Summa Cum Laude
  • Dean's List and Honors

Timeline

System Director, Compliance Operations

Bon Secours Mercy Health
10.2018 - Current

Consultant, Risk Mitigation Rate Analyst

American Modern Insurance Group
08.2014 - 10.2018

Geriatric Practices Services Manager

The Christ Hospital Health Network
09.2010 - 08.2014

Quality Assessment Performance Improvement Coord.

TriHealth SeniorLink
01.2003 - 08.2010

MBA -

Franklin University

Bachelor of Science - Health Administration And Human Resources

Franklin University

Doctor of Business Administration

Walden University
Joanne Freeman