JOANNE Glass
Hanson,MA
Summary
Proven leader in healthcare and staff development at South Shore Hospital, adept at fostering professional growth and enhancing team efficiency. Skilled in onboarding, coaching, and e-learning development, with a track record of improving patient care quality and streamlining training processes. Excelled in creating collaborative environments, significantly reducing hospital-acquired infections.
Overview
37
37
years of professional experience
Work History
Staff Development Coordinator
Linden Ponds/Erickson Senior Living
08.2022 - Current
- Facilitated open communication channels among employees, fostering a collaborative work environment conducive to growth and learning.
- Worked with managers to identify internal talent and plan development pathways.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
- Streamlined onboarding processes, providing new hires with the necessary tools for success in their roles.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Monitored employee performance to look for areas in need of improvement.
- Created engaging workshops that catered to diverse learning styles, increasing participant engagement and comprehension levels.
Clinical Nurse Coordinator
South Shore Hospital
04.2019 - 07.2022
- Mentored and supervised nursing staff, fostering professional growth and development.
- Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
- Facilitated timely discharge planning by collaborating with patients, families, and healthcare providers.
- Demonstrated commitment to ethical decision-making in all aspects of clinical practice, prioritizing patient safety and wellbeing.
- Provided comprehensive patient education on disease management, medication administration, and self-care techniques.
- Enhanced interdisciplinary collaboration through effective communication and coordination of patient care.
Interim Nurse Manager
South Shore Hospital
10.2020 - 12.2020
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Attending Nurse
South Shore Hospital
01.2016 - 04.2019
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- performed quality audits
- member of the unit base council and falls commitee
Staff Nurse
South Shore Hospital
08.1987 - 01.2016
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Education
Bachelor of Science - Nursing
Curry College
Milton Ma 05-2018
Diploma -
Saint Elizabeth School of Nursing
Brighton, MA05-1986
High School Diploma -
Duxbury High School
Duxbury, MA06-1983
Skills
- Onboarding Processes
- Recordkeeping skills
- E-learning development
- Coaching and Mentoring
- Training delivery
- Compliance Management
- Policy Implementation
- Continuing education requirements
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Organizational Skills
Timeline
Staff Development Coordinator
Linden Ponds/Erickson Senior Living
08.2022 - Current
Interim Nurse Manager
South Shore Hospital
10.2020 - 12.2020
Clinical Nurse Coordinator
South Shore Hospital
04.2019 - 07.2022
Attending Nurse
South Shore Hospital
01.2016 - 04.2019
Staff Nurse
South Shore Hospital
08.1987 - 01.2016
Bachelor of Science - Nursing
Curry College
Diploma -
Saint Elizabeth School of Nursing
High School Diploma -
Duxbury High School
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