Joanne Gonzalez
Alliance Medical Partners
Fort Worth,TX
1
Certification
5
years of professional experience
Enthusiastic fitness professional and certified personal trainer (NASM/ACE) committed to fostering client success in personal wellness journeys.
Work History
Data Entry Assistant
11 Months- Ensuring Texas and Arizona accounts are up to date and accurate for patients who have appointments scheduled
- Looking over insurance information, verifying deductibles, co-pays, and co-insurance benefits
- Experience in multiple EHR systems for different medical offices
- Verifying that all scheduled appointments match the technician's schedule
- Daily check of emails / updating information as needed
Data Entry on Chiropractor Program
1 Year 10 Months- Maintained organized documentation systems to ensure easy access to critical information throughout the course of an investigation.
- Implemented secure data storage procedures to protect client confidentiality and maintain compliance with industry regulations.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for patients.
- Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity.
Rehabilitation Assistant
2 Years 8 Months- Carrying out patient plan of care under chiropractor.
- Provided support to patients during physical therapy sessions, enabling increased mobility and functionality.
- Answered telephones, schedule patient, and light clerical duties to maintain smooth operations while attending to various program needs
- Neuropathy treatment
- Assisted therapists in implementing individualized rehabilitation plans for diverse patient needs.
- Documented treatment sessions and maintained accurate records in electronic health systems.
- Provided emotional support to patients, enhancing their motivation and engagement in therapy.
Technician
7 Months- Allergy testing with administration and documentation of immunotherapy
- Verification of Insurance benefits prior to testing, contacting patients to go over benefits
- Routine autonomic nervous system testing along with sudoscan (every 6 months)
- Updating provider when receiving abnormal results
- Collaborated with healthcare teams to support efficient workflow in clinical settings.
- Operated and maintained medical equipment to ensure optimal functionality and patient safety.
- Trained new technicians on operational procedures and equipment handling protocols.
- Assisted in troubleshooting technical issues, providing quick resolutions to minimize disruptions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Education
High School
Skills
Customer service
Communication
Schedule Management
Organization Skills
Customer service
Certification
Cpt - Certified Personal Trainer (NASM)
Currently enrolled in Phlebotomy Certification program
Currently enrolled to obtain BLS
Timeline
Data Entry Assistant
Alliance Medical Partners
09.2025 - CurrentRead More
Data Entry on Chiropractor Program
Apex One Wellness
06.2022 - 04.2024Read More
Rehabilitation Assistant
Apex One Wellness
02.2022 - 10.2024Read More
Technician
Alliance Medical Partners
07.2021 - 02.2022Read More
Chisholm Trail High School
High School
Read More