JoAnne Harrison
Liberty Center,OH
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Team Leader
JAC Products Inc.
03.2020 - Current
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Held weekly team meetings to inform team members on company news and updates.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Home Care Provider
William Bahrett
01.2018 - 04.2023
- Trained new staff members on best practices for home health care.
- Created personalized care plans for each patient that focused on their unique needs, preferences, and goals.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided transportation and appointments management.
- Transported clients for medical and personal outings.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Home Care Provider
Tamma Bahret
05.2013 - 02.2015
- Trained new staff members on best practices for home health care.
- Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Conducted regular evaluations of patients'' progress and adjusted care plans accordingly to ensure continued effectiveness and alignment with changing needs.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Assisted patients with self-administered medications.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Liberty Center High School
Liberty Center, OHSkills
- Attention to Detail
- Work Planning
- Process Improvement
- People Management
- Issue Resolution
- Teamwork and Collaboration
- Staff Training
- Overseeing Daily Activities
- Team motivation
Timeline
Team Leader
JAC Products Inc.
03.2020 - Current
Home Care Provider
William Bahrett
01.2018 - 04.2023
Home Care Provider
Tamma Bahret
05.2013 - 02.2015
High School Diploma -
Liberty Center High School