JoAnne Henriksson
Longwood,FL
Summary
Dependable Team Leader with a track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
9
9
years of professional experience
Work History
Team Leader, Patient Area Cleaner
AdventHealth
Orlando, FL
01.2015 - Current
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Offered training and support to keep team members motivated and working toward objectives.
- Reviewed completed work to verify consistency, quality and conformance.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Arts - Information Technology
Southern New Hampshire University
Hooksett, NH01-2026
Skills
- Analytical Thinking
- Evaluating Employee Work
- Team Supervision
- Technical Support
- Shift Scheduling
- Issue Resolution
- Complex Problem-Solving
- Attention to Detail
- Overseeing Daily Activities
- Safety processes and procedures
- Flexible Schedule
- Work Planning and Prioritization
- Problem-Solving
- Teamwork and Collaboration
References
References available upon request.
Timeline
Team Leader, Patient Area Cleaner
AdventHealth
01.2015 - Current
Bachelor of Arts - Information Technology
Southern New Hampshire University