Joanne Hilaire
FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
HEDIS Review Nurse/ Health Coach
CHS- Physicians Regional
12.2019 - Current
- Partnered with physicians and staff to explore new ways to encourage member clinical participation in wellness and education.
- Converting medical records, patient charts and other documents into organized data figures to add to HEDIS databases
Licensed Practical Nurse
Coastal Care Nursing
09.2022 - 12.2022
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, and performed catheterizations.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Licensed Practical Nurse, Wellness
Brookdale Senior Living Facility
02.2019 - 12.2019
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with admissions, appointments, transfers, and discharges.
- Comforted and counseled patients and families throughout care process.
Licensed Practical Nurse/Office Nurse
Allergy And Asthma Care Of Rockland
08.2016 - 08.2017
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assist physicians with skin testing and blood draws, obtained patient vital signs, administer allergy injections, prepare and administer breathing test and treatments as ordered.
Cardiology Nurse
Cardiology Consultants Of Rockland
02.2015 - 06.2016
- Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
Client Relations Specialist
CDx Diagnostics
02.2012 - 02.2015
- Piloted a new system for safe and accurate and prompt delivery of test results.
- Triaged and expedited high risk cases for immediate review to prioritize customer needs.
- Investigated and resolved customer discrepancies, inquiries and complaints quickly.
Education
Practical Nursing
Rockland BOCES
West Nyack06.2007
Skills
- Teamwork skills displayed through experience collaborating with other nurses and doctors to improve patient and family education programs
- Maintains patient confidentiality and upholds professional ethics
- Critical thinking and problem-solving
- Time-management
- Communication
- Patient safety
- Empathy
- Attention to detail
- Adaptable and fast learner
- Positive Attitude
- Patient and family education
- Quality Assessments
Additional Information
Current CPR certification
Timeline
Licensed Practical Nurse
Coastal Care Nursing
09.2022 - 12.2022
HEDIS Review Nurse/ Health Coach
CHS- Physicians Regional
12.2019 - Current
Licensed Practical Nurse, Wellness
Brookdale Senior Living Facility
02.2019 - 12.2019
Licensed Practical Nurse/Office Nurse
Allergy And Asthma Care Of Rockland
08.2016 - 08.2017
Cardiology Nurse
Cardiology Consultants Of Rockland
02.2015 - 06.2016
Client Relations Specialist
CDx Diagnostics
02.2012 - 02.2015
Practical Nursing
Rockland BOCES