Compassionate and charismatic Family Life Scientist with Bachelor of Science in the field, and 15+ years-experience looking to find an engaging and challenging work environment. Knowledge, skill, and confident familiarity in program operation and oversight, management of fiscal processes and procedures, including budgeting, staff and volunteer management, documentation maintenance, conflict resolution, team building, and leadership skills. Personal commitment to the quality of services that individuals receive in the community through active participation and mentoring within the education, social work, or customer service fields.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner, Operator & Lead Teacher
Discovery Garden Preschool
Successful 14-year history of profitable small business ownership.
Private Consulting
J Lorraine, LLC
01.2019 - Current
Took a floundering gymnastics facility from operating in the red to operating in the black in under 11 months.
Increased the facility’s profits by 37% over a four-year timeframe.
Created and implemented a sustainable plan with policies and procedures to allow for continuing and expected growth and profitability in the future under said designed plan and budgets.
Negotiated contracts with vendors to secure optimal pricing and terms for clients'' projects, maximizing return on investment.
Led cross-functional teams to achieve project goals, maintaining clear communication channels throughout the process.
Provided valuable insights based on thorough market research, enabling clients to make informed decisions.
Solved complex problems using analytical thinking and creative problem-solving techniques, driving increased client success rates.
Mentored junior consultants on industry best practices, fostering a culture of continuous learning within the team.
Effectively utilized industry knowledge/expertise in order provide sound advice on best practices, trends, opportunities, threats relevant to client needs.
Collaborated closely with interdisciplinary teams for developing actionable recommendations aligned with overall business objectives.
Streamlined business processes for improved efficiency and cost reduction, conducting thorough analysis of current systems.
Developed customized plans to address clients'' specific needs and goals, resulting in successful project implementations.
Built strong relationships with key stakeholders through effective communication and collaboration on projects.
Owner
J. Lorraine, LLC.
01.2019 - Current
Successful record of profitable small business ownership.
Lead Sales Representative
Day to day operations including start-up of a ground floor business to sales of over $15,500 monthly.
Manage staff of two
Accounts payable and receivable, invoicing, purchase orders and accounting with QuickBooks. Business grossed approximately $50,000 first year and over $186,000 in 2024.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Asset management through QuickBooks.
Owner and Director of Operations- As Needed Coach & Teacher
Black Diamond Gymnastics Sports Center
08.2009 - 06.2018
Management of all aspects of day-to-day operations at the South Jordan facility, including supervising a staff of 65 to 70 employees, ensuring proper safety protocol was supported and followed per USA Gymnastics, supplied ongoing safety training per USA Gymnastics recommended protocol.
Oversight of added management team of twelve to ensure that we were meeting/exceeding the needs of all 1400 plus Black Diamond clients that we served each month.
Management of scheduling for the multi-use facility to verify and confirm all areas of the 22,000 square foot facility would be properly staffed and used to the best level of profitability. Areas of the facility included gymnastics, tumble and cheer gyms, dance, yoga and martial arts studio spaces, academic classrooms, and a state licensed childcare.
Increased sales by 49% at the South Jordan facility in a three-year timeframe by creating more programming, reducing non-essential overhead costs, and creating a community culture to ensure client and staff retention; in turn, safeguarding long-term profitability.
Developed a stated licensed childcare, within the building, while developing program policies and procedures to ensure fiscal sustainability and increase revenue by 39% in that program.
Opened an academic preschool from conception to flourishing and profitable.
Created the curriculum and lesson plans for the preschool while considering Howard Gardner’s Theory of Multiple Intelligences. Continued for nine years to ensure that the preschool maintained the same philosophies and methodologies that it started with.
Developed and executed all teacher and assistant teacher trainings for the first four years of operations and executed twice yearly trainings for the final five years of my tenure of the academic preschool curriculum.
Created and executed all monthly trainings for the licensed childcare staff.
Center Director on state childcare license for six years, from the time the childcare opened until I was preparing to sell my share of the company in May of 2018.
Created efficiency by taking our company from in house payroll to ADP.
Supervision and help with all budgets and daily finances. Each business grossed approximately one million in sales per year.
Utilized QuickBooks online and student management programs, including IClass Pro and Jackrabbit.
Created and managed an annual “Teddy Bear Drive” at our fall recital to collect new stuffed animals once yearly for charity.
Developed a peer-mentoring group to create a culture among young gymnasts that would support a healthy body image and eating habits.
Spearheaded a local community women’s self-defense clinic to empower women 16 years-old and up to feel safe no matter the situation they were presented with. All proceeds went to a local battered women’s shelter.
Maintaining compliance with all applicable governing bodies, including the following: Utah State Child Care Licensing, USA Gymnastics and USASF (U.S. All Star Federation).
Education
Associate of Science -
Utah State University
Bachelor of Science - Family Life Science
Utah State University
Skills
Over 15 years of experience working in child and family focused/centered businesses
Over 15 years of experience in management and leadership roles
Enthusiastic collaborative, leader with a talent for quickly resolving conflict in a courteous diplomatic manner
Approachable and considerate with everyone I work with, both colleagues and clientele alike
I am accustomed to managing sensitive, confidential student/family files
Additionally, I am devoted to meeting the needs of everyone in a prompt, thoughtful and discreet fashion
I am a motivated and personable business professional and a compassionate educator that is looking to improve the quality of family-strengthening, child-centered programming through active participation and mentoring within the parent/child-empowered field
Customer relations
Small business operations
Relationship building
Verbal and written communication
Certification
CPR/AED/First Aid
CITI Certificate of Completion -Social and Behavioral Research & Human Research
Darkness to Light Training Course -Steward of Children Child Sex Abuse Prevention November 2017.
Certified Confidential Communicator and Sexual Abuse Counselor Rape Crisis Advocacy Utah Confidential Communicators Act (Utah Code 78-3C)
Section name
Event and Fundraising Coordinator: Olympic Gold Medalist, Laurie Hernandez Clinic to Benefit Primary Children’s Medical Center. – 2017
Voting Board Member: CTR Supports a Non-Profit Organization that supports inclusion for all neuro-diverse individuals. – 2018
Fund Raising Officer: Healing Horses Therapeutic Riding Program, 2003.
Fundraising Officer: Rose Springs Elementary PTA, 2005.
Fund Raising Rep: Juvenile Diabetes Research Foundation, Utah-Chapter 2003-Current.
Timeline
Private Consulting
J Lorraine, LLC
01.2019 - Current
Owner
J. Lorraine, LLC.
01.2019 - Current
Owner and Director of Operations- As Needed Coach & Teacher
Student Early Childhood Educator at Alpha`s Discovery Kids Preschool and DaycareStudent Early Childhood Educator at Alpha`s Discovery Kids Preschool and Daycare
Office Administrator/Preschool Lead Teacher at Discovery Isle Preschool La CostaOffice Administrator/Preschool Lead Teacher at Discovery Isle Preschool La Costa