Joanne Kveton
Marlboro,NJ
Summary
Professional Operations leader with consistent track record in optimizing processes. Proven ability to lead teams. Skilled in project management, process improvement, and resource allocation.
Overview
45
45
years of professional experience
Work History
Director of Operations
Mainstream International Inc.
01.2013 - Current
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives aligned with corporate goals.
- Developed and executed comprehensive training programs for staff development and performance improvement.
- Oversaw daily operations across multiple departments.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of new ERP system.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed more than 50 emails and calls per day from customers and vendors while maintaining an efficient company.
Import Director
Town & Country Linen Corp.
09.1980 - 05.2012
- Managed import logistics, ensuring timely delivery of high-quality linen products.
- Coordinated with international suppliers to negotiate favorable terms and conditions.
- Mentored junior staff on best practices in import management and supplier relations.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Coordinated closely with sales teams to understand customer needs and tailor product offerings accordingly.
Education
Bachelor of Arts - Speech / Theatre
Brooklyn College
Brooklyn, NYSkills
- Operational efficiency
- Vendor negotiation
- Training program development
- Project management
- Customer relationship management
- Import logistics coordination
- Cost control
- Teamwork and collaboration
- Operations management
- Customer service
- Cost analysis and savings
- Cross-functional leadership
Timeline
Director of Operations
Mainstream International Inc.
01.2013 - Current
Import Director
Town & Country Linen Corp.
09.1980 - 05.2012
Bachelor of Arts - Speech / Theatre
Brooklyn College