Joanne Manganelli
Staten Island,NY
Summary
Qualified School Counselor with 25 years experience and solid background in providing comprehensive support to students, ensuring their academic and emotional well-being. Skilled in conflict resolution and collaboration with educators to foster a supportive learning environment. Successfully implemented programs that enhanced student development and resolved conflicts effectively. Driven to support long-term goal achievement by supporting students to enhance education and career prospects. Demonstrates effective communication, empathy, and problem-solving skills to support student well-being. Collaborative team player, adaptable to changing needs, and focused on achieving positive outcomes.
Overview
31
31
years of professional experience
Work History
School Counselor
New York City Department of Education
10.2000 - Current
- Guided and enhanced students’ academic and personal development through individualized and group counseling sessions.
- Provided individual and group counseling for mandated and at-risk students to support emotional well-being and academic success.
- Worked with students to understand and overcome personal, social, or behavioral challenges that impacted educational or vocational performance.
- Supported students through crisis intervention services, offering immediate assistance and long-term recovery plans.
- Improved student attendance rates by identifying root causes and implementing targeted counseling interventions.
- Facilitated classroom lessons focused on bullying prevention, social-emotional learning, and college readiness.
- Managed a caseload of approximately 40 mandated cases and 250–300 students at the middle school level; supportive to an entire school community of 100+ staff and ~550 students.
- Collaborated with teachers, administrators, and school personnel to address the social, emotional, and academic needs of all students.
- Partnered with educators to design and implement effective intervention strategies for at-risk students.
- Collaborated with teachers and special education staff to create individualized education plans (IEPs) for students with special needs.
- Maintained positive relationships with students, faculty, alumni, and administration to foster a cohesive school community.
- Partnered with parents and guardians to promote student success and address social-emotional concerns.
- Established partnerships with community organizations to provide additional resources and services for students and families.
- Coordinated efforts with external agencies to assist with referrals and support students facing complex challenges.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Supported school-wide initiatives to strengthen social-emotional development and student engagement.
- Provided crisis intervention in response to emergencies, leveraging rapport and trust to de-escalate high-risk situations.
- Guided staff and students through crisis response protocols to ensure safety and emotional stability.
- Mentored new counselors by sharing best practices in crisis management, conflict resolution, and counseling techniques.
- Collaborated with school leadership to implement programs that enhance student well-being and community connectedness.
Executive Assistant to the Director
YOUTH D.A.R.E.S.
Brooklyn, New York
09.1994 - 01.1997
- Academic support for approx 60 High School Students
- Alternative school setting
- Behavior management
- Phone calls and outreach to parents and support
- Office skills and programs
- Support with employment
Education
Master of Science - School Counseling
St. John's University
Jamaica, New York, NY05.1998
Bachelor of Science - Human Services
St. John's University
Jamaica, New York, NY05.1995
Skills
- Individual and group counseling
- At-risk and mandated support services
- Elementary and Middle school support
- Mediation and Conflict resolution
- Child Abuse, Suicide Prevention and Crisis Intervention Liaison
- Parent-teacher collaboration
- Career planning and guidance
- Middle school and High school applications
- Academic support and Social Emotional Learning
- Student records management
- Special education and IEP support and management
- Referral coordination and support for students and families
- Classroom guidance and lessons
- Google classroom
Timeline
School Counselor
New York City Department of Education
10.2000 - Current
Executive Assistant to the Director
YOUTH D.A.R.E.S.
09.1994 - 01.1997
Master of Science - School Counseling
St. John's University
Bachelor of Science - Human Services
St. John's University