Joanne McCallister

• Perform clerical functions, such as answering phone calls, filing, creating audit
documents, and scheduling meetings.
• Maintain comprehensive and accurate client and employee records and coordinate
orientation and training for new employees.
• Process documentation and prepare reports relating to personnel activities (staffing,
recruitment, training, grievances, performance evaluations, etc.)
• Interact and collaborate with senior management, staff, and external parties through
effective communication skills.
• Assist in payroll preparation and maintain schedule and calendar activities.

• Demonstrated exceptional customer service skills by greeting customers, answering questions, and assisting with product inquiries courteously and professionally.
  • Processed transactions accurately and efficiently using the Point of Sale (POS)
  the system, ensuring all payments were handled securely and the following company
  policies.
  • Promoted Home Depot's credit card and loyalty programs, resulting in a 20%
  increase in program sign-ups compared to the previous year.

• Provided seamless administrative support to the CEO, managing calendars,
scheduling appointments, and coordinating domestic and international travel
arrangements.
• Acted as central point of contact for internal and external inquiries demonstrating
strong interpersonal and communication skills.
• Facilitated efficient communication flow by managing email correspondence and
proactively identifying and addressing urgent matters.