I have a BA, working knowledge of office administrative procedures, and strong management background, and excellent communication skills with a sound understanding of diversity and cultural sensitivity. I am hard-working, dependable, and task oriented. A fast learner with the ability to think creatively. I am seeking a challenging position where my skills can be an asset to the growth and strength of the company.
Overview
14
14
years of professional experience
Work History
Resource Coordinator
Jacobs Russell MARTA Team (JRMT) Contractor
06.2021 - Current
Built a positive collaborative relationship with both JRMT staff, Management, Directors, and AGM’ in various departments within MARTA
Streamline the On- Boarding Processes: By Creating electronic on-boarding presentation Revision of On-Boarding Procedure Conduct JRT new Hire Orientation Employee recruitment
Resume review and scheduled interview On-boarding of new employees (All aspects) Staff Development Employee Benefits Management PTO tracking Creation and distribution of Personnel Requisition Forms Creation and distribution of new hire Offer Letters Timesheet review, processing, and overtime tracking Assist in the development of the company electronic timekeeping system, as well as being one of the systems administrators Client invoice reconciliation Maintain employee files both electronic and paper form Policy and procedure revisions Employee counseling and mentoring Implemented an employee Incentive Program
Human Resource
ICBIO-MEDICAL
10.2019 - 06.2021
Administer compensation and benefit plans Assist in the recruitment processes Conduct employee onboarding and organize training
Maintain employee files and records in electronic and paper form Assist in the development and implementation of human resource policies
Organize quarterly and annual employee performance reviews Provide support to employees in various HR-related topics such as leaves and compensation and work to resolve any issues
Payroll processing, bonus, and overtime tracking, using APD system Maintain and update PTO Tracker Promote HR programs to create an efficient and conflict-free Workplace
Work as a liaison between management and staff Ensure that the company remains in compliance with labor regulations
Office Manager/Human Resource
Sunrise Community of Georgia - Rome Ga.
02.2014 - 10.2019
Direct supervision of office staff
Completion of new hire onboarding process, I-9, background screening, and E-Verify Oversee Staff Development sessions and new hire orientation Ensure prompt and accurate completion of all documents pertaining to payroll, personnel, and consumer funds
Client account manager, bank deposits as well as accounts payable/receivable Create and maintain an accurate and current database of company policies and procedures Create, manage, and reconcile monthly credit card spreadsheets to track and reduce company spending
Provide constructive feedback to employees through counseling, corrective actions, and mentoring
Create a positive collaborative working culture between employees and administrators
Oversee all daily operations of the local administrative office.
Medical Office Manager
DeKalb Medical Wound Care Center - Decatur, GA
08.2011 - 01.2014
Supervision and management of front office administrative staff Manage schedules and appointments for six wound care specialty physicians and five RNs Coordinate direct admissions from outpatient clinic to hospital Payment collection, posting, and basic hospital billing and charge reconciliation of $60,000 dollars per day
Obtaining insurance verification and treatment pre-authorization
Manage patient appointment and Patient EMR Patients check in and outpatient chart prep Constant communication with various pharmacies, labs, diagnostic, imaging, medical records, transcription, and outpatient registration departments
Knowledge of HIPAA (Health Insurance Portability and Accountability) regulations and guidelines
Coordinate staff in-services Manage Multi Line phone system and voicemail Order office supplies and maintain stock
Office Manager
Hosea Feed the Hungry - Atlanta, GA
12.2009 - 06.2011
Supervise and manage front office staff
Create schedules and assigned duties
Maintain and run client databases and track donations from various organizations and vendors
Received cash, checks, and other donations for the organization
Schedule and organize volunteer training
Completing monthly spreadsheet reports in Excel Handling company emails Answering multi-line phones system and screen calls Using paging and intercom system Receiving FedEx and UPS deliveries and daily mail Operating company pathway system Maintaining Office supplies
Education
Bachelor's Degree -
Ashford University
Associate Degree -
Lincoln College of Technology
Certification program, Human Resources and Development -
St. Joseph’s University
Skills
Working knowledge of office administrative procedures
Strong management background
Excellent communication skills
Sound understanding of diversity and cultural sensitivity
Hard-working and dependable
Task oriented
Fast learner with the ability to think creatively
HRIS
ADP
QuickBooks
Excel
Word Office Suite
PowerPoint
Smart Sheets
Teams
RingCentral
SharePoint
HIPAA
Sovera
Acute Care
I-Heal
Forms on Demand
Sunrise
Allscripts
Kronos
UltiPro
Faxing
Filing
Internet searches
Meeting facilitation
Technical knowledge
College recruiting
Business Correspondence Writing
Financial Analysis
Compensation Structuring
Data Analysis
Networking Events
Business Intelligence
Eligibility Determinations
Talent management
Enterprise Resource Planning
Contract Negotiation
Timeline
Resource Coordinator
Jacobs Russell MARTA Team (JRMT) Contractor
06.2021 - Current
Human Resource
ICBIO-MEDICAL
10.2019 - 06.2021
Office Manager/Human Resource
Sunrise Community of Georgia - Rome Ga.
02.2014 - 10.2019
Medical Office Manager
DeKalb Medical Wound Care Center - Decatur, GA
08.2011 - 01.2014
Office Manager
Hosea Feed the Hungry - Atlanta, GA
12.2009 - 06.2011
Bachelor's Degree -
Ashford University
Associate Degree -
Lincoln College of Technology
Certification program, Human Resources and Development -