Joanne McDaris

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supported the Store director and Assistant Store Director on days off and vacations.
• Inventory controlvendor relations
• Communication with corporate level employees, to ensure Store is on the level they are expecting.

• Trained and supervised produce staff for optimal performance and adherence to company policies.
• Maintained produce display, and prep and storage areas in clean and orderly condition.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
• Truck to shelf ordering on high spoilage product to ensure minimal loss and high quality for our customers.
• Scheduling
• Merchandising per company schematics ensuring integrity in those schematic in a timely manner.
• Established and maintained a working relationship with management and vendors.

• Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Checked for outdated and overripe grocery items and removed from inventory.
• Worked in a team environment helping others when it was needed.

• Checked department signage and confirmed proper pricing, making sure sale items accurate.
• Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
• Adherence to all food safety laws and regulations.
• Built an efficient routine to work freight, write orders, complete date checks, repack eggs, face department, as I worked alone in this department.
• Checked in with management by the end of the day to communicate any issues or successes of the department.
• Supported front end with cashiering, too ensure time efficiency of customers wait times in line while providing world class customer service.

• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
• Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Wrote efficient schedules to maintain work flow, adhering to employees time off requests.
• Completed accurate monthly inventories.
• Delegated responsibilities of crew in order of importance.
• proficient use in companies systems such as, computers, order talzon, cash registers, etc.

• Trained new team members in proper food handling techniques, equipment usage, and company policies.
• Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
• Enhanced customer satisfaction by providing exceptional service and product knowledge.
• Increased sales through effective merchandising and attractive product displays.
• Supported Deli manager in any areas of the department they needed support with.

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

• Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
• Fostered a positive work environment to improve team morale and productivity levels.
• Reduced costs with thorough budget analysis and strategic financial planning.
• Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
• Drove revenue growth through the execution of targeted marketing campaigns designed to attract new clientele.
• Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
• Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.

• Assisted in audits by promptly providing requested documentation, demonstrating accuracy and thoroughness of recordkeeping.
• Increased productivity with quick response times when locating crucial information for colleagues or clients.
• Established strong working relationships with colleagues, fostering a collaborative environment that promoted efficient file maintenance practices.
• Assisted in the development of customized file naming conventions for specific projects or departments.

Presidents list multiple times for a GPA of 4.0

Obtained CNA License

Obtained Retail management certificate

• Awarded Salutatorian
• Dean's List
• Honor Roll