Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne McFall

Galt,CA

Summary

Compassionate Behavior Technician with experience in behavior assessment and crisis intervention. Proven ability to enhance social skills and client relationships through effective communication and empathy. Skilled in data collection and analysis, contributing to strategic programs and fostering collaborations with all members of the intervention team. Strong desire to learn and grow in a dynamic work environment.

Overview

3
3
years of professional experience

Work History

Behavior Technician

Amergis
Sacramento, CA
09.2024 - Current
  • Assist student improve social relationships and engagement.
  • Conduct assessments, collect data, and implemented behavior plans based on assessments.
  • Accompany student to counseling and speech appointments.
  • Instruct student in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Collaborated with family to provide support strategies for home-based interventions.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Aided patients in performing time management skills.
  • Reviewed data and progress reports with management and specialists to strategize program improvements.
  • Communicate with family members to explain day to day experiences and current homework and upcoming projects, answer questions and maintain relationships.
  • Assisted in the implementation of crisis intervention protocols when needed.
  • Maintained detailed records daily, including progress notes, incident reports and school work updates.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.

Assistant Manager

United Pacific
Elk Grove, CA
11.2021 - 10.2024
  • Analyzed business performance data and forecasted business results for upper management.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Collaborated with management on developing strategic plans for achieving business goals.

Education

Certificate - Emergency Dispatcher

Evergreen Valley College
San Jose, CA
03-1994

Certificate - Emergency Medical Technician

Skyline College
San Bruno, CA
08-1990

Certificate - Certified Medical Assistant

Lawton College For Medical Assisting
San Jose, CA
08-1988

Skills

  • Behavior assessment
  • Data collection
  • Crisis intervention
  • Positive reinforcement
  • Social skills training
  • Client communication
  • Confidentiality practices
  • Time management
  • Conflict resolution
  • Family collaboration
  • Empathy and patience
  • Training and mentoring
  • Social skill development
  • Clear communication
  • Multitasking and organization
  • Verbal and written communication
  • Problem-solving
  • Goal setting
  • Client relationship development
  • Self-management strategies

Timeline

Behavior Technician

Amergis
09.2024 - Current

Assistant Manager

United Pacific
11.2021 - 10.2024

Certificate - Emergency Dispatcher

Evergreen Valley College

Certificate - Emergency Medical Technician

Skyline College

Certificate - Certified Medical Assistant

Lawton College For Medical Assisting

Similar Profiles

CREATE PROFILE
Joanne McFall