Microsoft Office 365
JOANNE MUELLER
Summary
Experienced professional proofreader with a strong background in property management, office administration, and construction coordination. Proven expertise in proofreading, editing, copy writing, and creative writing.. Adept at utilizing Microsoft Office and accounting software systems for efficient business management. Committed to delivering exceptional service and results in every project. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Director of Properties
Savannah Airport Commission
06.2002 - 09.2018
- Created, wrote, developed multiple legal documents such as lease agreements, operating agreements, management agreements, concession agreements for airport tenants
- Managed and oversaw 300+ land and space lease agreements, including lease amendments and operating agreements, ensuring tenants' compliance with lease provisions
- Liaison for communications between tenants and Airport Commission executive staff; Prepared and delivered monthly graphic presentations and detailed lease provisions and addendums for lease approvals by 5-member Board of Commissioners
- Show land and commercial properties to prospective tenants
- Follow up with lease renewals on a timely basis
- Track and control insurance certificates and other important dates as required by agreements
- Initiated, composed, collected information, and disbursed a monthly employee newsletter to over 200 employees and retirees
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Quality Control Analyst
Contractor Anywhere, Inc.
08.2001 - 05.2002
- Performed quality control analyses in development of construction accounting software package, including proofreading of specifications, Help Text, and program testing, recommending improvements and/or variations to team leaders
- Conducted data review and followed standard practices to find solutions.
- Developed comprehensive documentation, maintaining accurate records of quality control results and actions taken.
Construction Coordinator (temporary)
Callen Trust, Inc.
03.2001 - 06.2001
- Supervised construction remodeling including materials selections and subcontractor contracts/agreements of apartment in four-story townhouse, historic Savannah
- Managed commercial construction projects by working effectively with general contractors and subcontractors,
- Kept projects on schedule and within budget while serving as project leader.
- Achieved maximum cost effectiveness by providing value engineering for construction means and methods.
Owner/Assistant Manager
The Best Hobby Shop, Inc.
11.1993 - 11.2000
- Managed day-to-day business operations.
- Introduced and integrated a point of sale computerized accounting system for job costing and for inventory control of retail business
- Assumed responsibility for sales, purchasing, estimating, accounts payables, payroll
- Supervised staff of 2-3 employees
- Managed office administration and improved operational efficiency as Owner
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Owner/Vice President/Office Manager
Paragon Homes, Inc.
01.1985 - 01.1993
- Oversaw financial and business management for Paragon Homes, Inc., including accounts payable, accounts receivables, payroll, financial reporting, job cost allocations, and budget preparations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Monitored daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed extensive experience in real estate, project coordination, construction techniques, business correspondence.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Arranged and processed construction loan financing, subcontractor agreements, sales/purchase agreements, construction contracts,
- Designed and selected interior and exterior finishes for speculative houses under construction.
- Interacted with real estate agents and prospective home buyers with house plans, coordinating subcontractors, working with mortgage or banking companies, collaborating with customers from initial exposure through closings
- Prepared documents, correspondence, memos, reports, financial reports
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Education
Master of Arts - Professional Communication and Leadership
Armstrong Atlantic State University
Savannah, GA05-2014
Bachelor of Arts - Liberal Arts
Armstrong Atlantic State University
Savannah, GA12-2004
Associate's Degree - Liberal Arts
Armstrong Atlantic State University
Savannah, GA05-2000
Stenographic Certificate -
Robert Morris Junior College
Microsoft Office 97 Training Workshop -
Savannah Vocational College
Skills
- Microsoft Office 365
- Typing Speed 90 wpm
- Real estate experience
- Former Licensed Realtor, Georgia
- Former Notary Public
- Accounting software (Peachtree)
- Real World Point of Sale
- Spelling, Grammar, Punctuation, Vocabulary
- Business Letter writing
- Report writing
- Money handling
- Published author
- Complex Problem-solving
- Construction scheduling
- Relationship building
- Labor management
- Client service
- Business management
- Construction estimating
- Project estimating
- Payroll processing
- People management
- Marketing
- Retail operations
- Payroll and budgeting
Accomplishments
- Achieved effective job cost accounting by introducing Peachtree Accounting software for job cost tasks.
- Introduced and implemented Point of Sale software for retail business, which effectively tracked and controlled inventory and merchandise stock levels, maintaining a level balance of inventory on hand for optimal customer satisfaction.
- Collaborated with construction company owner to design and construct several hundred houses, participating in daily business activities to include financing and materials selections from conception to final sale
- Established strong business relationships with executives and commissioners of government-owned international airport, advancing through promotions from Administrative Assistant to Director of Properties over a 16-year tenure.
Certification
LinkedIn Learning Resume Writing Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Gig WorkContract WorkWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionQuote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Software
Adobe
Google Docs
Timeline
Director of Properties
Savannah Airport Commission
06.2002 - 09.2018
Quality Control Analyst
Contractor Anywhere, Inc.
08.2001 - 05.2002
Construction Coordinator (temporary)
Callen Trust, Inc.
03.2001 - 06.2001
Owner/Assistant Manager
The Best Hobby Shop, Inc.
11.1993 - 11.2000
Owner/Vice President/Office Manager
Paragon Homes, Inc.
01.1985 - 01.1993
Stenographic Certificate -
Robert Morris Junior College
Microsoft Office 97 Training Workshop -
Savannah Vocational College
Master of Arts - Professional Communication and Leadership
Armstrong Atlantic State University
Bachelor of Arts - Liberal Arts
Armstrong Atlantic State University
Associate's Degree - Liberal Arts
Armstrong Atlantic State University
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