Joanne Osorio

- Assisted the General Manager in overseeing day-to-day operations and managing a team of employees.

- Developed and implemented HR policies and procedures to ensure compliance with local labor laws and regulations.

- Conducted recruitment and selection processes, including screening resumes, interviewing candidates, and making hiring decisions.

- Administered employee benefits programs, including health insurance, retirement plans, and paid time off.

- Managed employee relations, including addressing grievances, conducting investigations, and resolving conflicts.

- Collaborated with department heads to develop and implement training programs to enhance employee skills and performance.

- Monitored employee performance and provided feedback, coaching, and performance improvement plans as needed.

- Implemented effective strategies to promote employee engagement and retention.

- Assisted in budget planning and financial analysis to optimize operational efficiency.

- Managed the full cycle of recruitment, including job posting, screening resumes, conducting interviews, and extending job offers.

- Administered employee onboarding and orientation programs to ensure a smooth transition for new hires.

- Managed employee benefits programs, including health insurance, retirement plans, and flexible spending accounts.

- Assisted in the development and implementation of HR policies and procedures to ensure compliance with labor laws and regulations.

- Addressed employee concerns and provided guidance on HR-related matters.

- Conducted employee performance evaluations and provided feedback to enhance employee development.

- Assisted in the development and delivery of training programs to enhance employee skills and knowledge.

• Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
• Responsible for maintaining SDS book updated , trained staff members and supervisors on correct handling of chemicals ,storing and using proper PPE for multiple units .
• Conduct daily safety meetings with staff and Supervisors. create/update safety board and Comitte for Internal company audit.
• Meet with Union representatives in representation of the Company to discuss policies ,wages or any HR concerns.
• Processed timecards and payroll data for team of employees.
• Authorized signer for multiple units, I would process all finger prints appt and Badge paperwork ,creating a file to be in compliance for LAWA Audit Reports .
• Couching/ counseling.
• Safety coordinator for all related to health department inspection.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Conduct Orientation training for Supervisors and new associates.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Market connections : ordering chemicals through approved vendors ocassionally assist Sous Cheff by taking food inventory and place orders .

• Enter Liquor sales into UFS program
• Inventory Control
• Coaching ,Scheduling and trained new hires.
• Create/update employees Files
• Order office supplies & Inventory Control
• Coordinate breaks for FOH and BOH
• Conducted safety training/inspections to educate employees to increase awareness of safety hazards and empower employees to work safely.