Joanne Ploumes
Old Bethpage
Summary
Dynamic Manager with 28 years of expertise in financial investigations within federal law enforcement, demonstrating a proven ability to lead teams and optimize resources. Achievements include enhancing investigative capabilities through innovative training programs and strategic tool deployment. Recognized for fostering collaboration among contractors, vendors, and diverse teams, resulting in significant operational efficiency improvements. Committed to driving organizational success with a focus on continuous improvement and strategic planning.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Supervisory Investigative Analyst, IR-05
Internal Revenue Service, Criminal Investigation, Cyber & Forensic Services
07.2020 - Current
- Established and led the cyber support unit (CSU), addressing skill gaps, and enhancing team capabilities through training and development.
- Developed new report templates and procedures, significantly improving operational efficiency, and ensuring consistent quality in deliverables.
- Interviewed thirty-one candidates for the cybercrime team positions to stand up the team.
- Evaluated and assigned cyber investigative support for nationwide requests.
- Coordinated with contractors and vendors to streamline nationwide cyber investigation processes.
- Managed a nationwide cybercrime program, optimizing resources, and ensuring timely case resolutions.
- Fostered collaboration and improvement of investigative tools, enhancing team performance and investigative capabilities.
- Developed vendor investigative workflows.
- Managed over fifteen vendor relationships (OSINT, cryptocurrency, and dark web vendors).
- Coordinated proof of concepts for new cyber investigative tools to add to the cybercrimes tool portfolio.
- Facilitated nationwide knowledge-sharing sessions on OSINT, significantly enhancing investigative capabilities across IRS-CI.
- Spearheaded digital data evidence teams, significantly improving efficiency and achieving higher case resolution rates in high-profile cybercrime investigations.
Supervisory Management and Program Analyst, IR-04
Internal Revenue Service, Criminal Investigation, Asset Recovery & Investigative Service
12.2024 - 07.2025
- Led a team of employees (contractors, management and program analysts), ensuring high productivity and excellent customer service for the IRS-CI Asset Forfeiture Program, Western Area.
- Conducted performance evaluations, providing feedback, and coaching for team development.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Mediated conflicts between employees and effective resolutions to disputes.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Coordinated with law enforcement agencies when necessary to facilitate asset seizures or other related activities.
Investigative Management Analyst, GS-1801-14 (Detail)
Internal Revenue Service, Criminal Investigation, Cyber & Forensic Services
04.2024 - 08.2024
- Authored detailed cybercrime tool descriptions, improving user understanding and tool effectiveness.
- Designed training programs for cyber analysts, enhancing team skills and operational readiness.
- Led development of decision tree for investigative support, optimizing resource allocation and efficiency.
- Participated in training of AAI RFIS analysts in OSINT, boosting investigative capabilities.
Senior Investigative Analyst, GS-1805-12
Internal Revenue Service, Criminal Investigation, New York Field Office
01.2020 - 07.2020
- Conducted in-depth financial data analysis to identify tax noncompliance, enhancing investigative capabilities.
- Coordinated cross-functional teams to streamline investigative processes, improving case resolution outcomes.
- Facilitated virtual training sessions, significantly enhancing the skills of new and existing agents and analysts.
- Coordinated virtual training sessions, ensuring continuous agent and analyst development during COVID-19.
- Coordinated over twenty virtual training sessions, significantly improving the investigative skills of newly hired and existing agents and analysts.
- Served as a mentor to new and existing investigative analysts, fostering a culture of continuous learning and professional growth.
Supervisory Investigative Analyst, IR-05 (Detail)
Internal Revenue Service, Criminal Investigation, New York Field Office
07.2019 - 12.2019
- Established a new group, created procedures and templates, and boosted team productivity and efficiency.
- Assigned and reviewed personnel work, ensuring optimal resource allocation and project completion.
- Developed investigative reports summarizing evidence, findings, and case progress.
- Facilitated team communication, resolved issues promptly, and met deadlines consistently.
- Directed employee performance evaluations, providing feedback, and coordinating training for skill growth.
- Assigned customer requests and solicited feedback to improve customer satisfaction.
Investigative Analyst, GS-1805-11
Internal Revenue Service, Criminal Investigation, New York Field Office
11.2013 - 08.2019
- Investigated financial crimes as a member of the Financial Crimes Task Force, comprised of the NYPD, NCPD, and IRS-CI.
- Collaborated with federal agencies, streamlined multi-agency investigations, and improved case resolutions.
- Member of the Suspicious Activity Report Review Team developed money laundering leads.
- Trained over fifty analysts on Palantir, enhancing data analysis efficiency and investigative capabilities.
- Mentored analysts for consistent financial data reporting and developed team expertise.
- Compiled detailed investigative reports, ensuring clarity and precision in presenting evidence.
- Analyzed complex financial data, identifying patterns, discrepancies, and trends.
Senior Investigative Analyst (Detail), GS-1805-12
Internal Revenue Service, Criminal Investigation, New York Field Office
04.2018 - 06.2018
- Identified sensitive subjects through database research, ensuring confidentiality and case integrity.
- Identified a high-risk subject through proactive database research, leading to the initiation of a subject investigation, significantly impacting case outcomes.
- Compiled comprehensive reports and briefings, aiding in high-profile tax case investigations.
Investigative Analyst, GS-1805-11
Internal Revenue Service, Criminal Investigation, Garden City Counterterrorism LDC
02.2002 - 11.2013
- Conducted investigations into complex terrorist finance cases.
- Analyzed information collected from various law enforcement, financial, tax, and public access databases.
- Resolved conflicts in data and reconstructed missing information to produce a more complete picture of tax-related activities, money laundering, and/or terrorist finance.
- Analyzed bank records to follow the money in terrorist-related cases, comparing bank information to tax return information.
- Linked collected information by arranging and evaluating data to identify all sources of information that will substantiate or refute the allegations.
- Identified and investigated associations developed from the allegation.
- Developed multilayered associations of a criminal enterprise through associations and analysis of business information, such as partnerships, employee information, and all other information obtained from the databases and law enforcement contacts.
- Unraveled a multilayered association of a criminal enterprise, which required travel across several states within the country to meet with law enforcement.
Investigative Analyst, GS-1805-11 (Detail)
Internal Revenue Service, Criminal Investigation
06.2011 - 07.2012
- Identified undisclosed offshore accounts, aiding high-profile tax evasion cases, enhancing investigations.
- Conducted thorough research, improving efficiency in assignments, supporting special agents.
- Prepared detailed reports, aiding in prosecuting financial fraud, strengthening legal outcomes.
- Collaborated with agents and analysts, enhancing team performance, driving successful prosecutions.
- Analyzed financial records, uncovering discrepancies, contributing to successful fraud cases.
Criminal Research Specialist
Social Security Administration, Office of the Inspector General
06.1999 - 02.2002
- Collaborated with Criminal Investigators on fraud investigations, improving program integrity.
- Analyzed SSA database records, enhancing accuracy and aiding in successful fraud case resolutions.
- Deciphered treasury checks to identify fraudulent activities, leading to prosecution and fund recovery.
- Conducted research at the Bureau of Vital Statistics, uncovering false statements and preventing fraud.
- Secured essential documents from the Regional Security Office, streamlining processes and boosting efficiency.
Financial Deputy
United States District Court, Southern District of New York
01.1998 - 06.1999
- Disbursed court-ordered restitution payments, ensuring compliance with legal requirements.
- Led complex terrorism finance investigations, producing detailed reports from multi-source data.
- Resolved data conflicts and reconstructed missing information, ensuring accurate findings.
- Traced financial activities through bank records and tax returns, substantiating allegations.
- Developed and investigated criminal enterprise associations, requiring multi-state travel.
- Trained and mentored team members, enhancing investigative techniques and work consistency.
- Prepared detailed Excel spreadsheets for pro-rating disbursements to multiple victims.
- Generated daily financial reports to monitor deposit fund activities accurately.
- Collaborated with financial litigation personnel and Probation Officers to streamline processes.
- Reduced discrepancies in restitution payments through data analysis and process improvements.
Education
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY06.1992
Skills
- Leadership
- Team Building
- Remote management
- Decision making
- Resource allocation
- Performance evaluation
- Financial Investigations
- Cyber Crimes
- OSINT research
- Databases research
- Analysis
- Financial Analysis
- Written communication
- Oral communication
- Training Coordination
- Vendor collaboration
- High-profile investigations
- Inter-agency cooperation
- Project management
- Vendor management
- Conflict resolution
- Cross-functional collaboration
- Report writing
- Analytical research methods
- Leadership capability building
Certification
- Chainalysis Reactor Certification
- Chainalysis Cryptocurrency Fundamentals Certification
Languages
Greek
Timeline
Supervisory Management and Program Analyst, IR-04
Internal Revenue Service, Criminal Investigation, Asset Recovery & Investigative Service
12.2024 - 07.2025
Investigative Management Analyst, GS-1801-14 (Detail)
Internal Revenue Service, Criminal Investigation, Cyber & Forensic Services
04.2024 - 08.2024
Supervisory Investigative Analyst, IR-05
Internal Revenue Service, Criminal Investigation, Cyber & Forensic Services
07.2020 - Current
Senior Investigative Analyst, GS-1805-12
Internal Revenue Service, Criminal Investigation, New York Field Office
01.2020 - 07.2020
Supervisory Investigative Analyst, IR-05 (Detail)
Internal Revenue Service, Criminal Investigation, New York Field Office
07.2019 - 12.2019
Senior Investigative Analyst (Detail), GS-1805-12
Internal Revenue Service, Criminal Investigation, New York Field Office
04.2018 - 06.2018
Investigative Analyst, GS-1805-11
Internal Revenue Service, Criminal Investigation, New York Field Office
11.2013 - 08.2019
Investigative Analyst, GS-1805-11 (Detail)
Internal Revenue Service, Criminal Investigation
06.2011 - 07.2012
Investigative Analyst, GS-1805-11
Internal Revenue Service, Criminal Investigation, Garden City Counterterrorism LDC
02.2002 - 11.2013
Criminal Research Specialist
Social Security Administration, Office of the Inspector General
06.1999 - 02.2002
Financial Deputy
United States District Court, Southern District of New York
01.1998 - 06.1999
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
Awards
Manager's Award, 05/01/17, Chief’s Award for Team Excellence, 05/2025, Letter of Recognition for the Wegelin International Bank Investigation, 01/01/13, Sustained Superior Performance Awards, 2003 - 2007, 2009 - 2010, 2014 – 2023, 2024, Quality Step Increase Awards, 1993, 1995, 2008, 2011
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