Joanne Post
Russelectric, A Siemens Business
East Bridgewater,MA
31
Years of experience
Detail-oriented professional with extensive experience in technical writing and document management. Produced accurate, accessible documentation aligned with technical requirements. Collaborated with cross-functional teams to improve clarity and usability of deliverables.
Work History
Documentation Group Lead Person
10 Years 8 Months- Implemented process improvements that streamlined production timelines and elevated quality standards.
- Developed strategies for improving processes and increasing efficiency.
- Managed daily operations to ensure timely completion of all activities and alignment with team objectives.
- Coordinated with other departments to ensure successful completion of projects.
- Conducted weekly meetings to review progress and plan for upcoming tasks.
- Maintained communication with senior management, providing updates on team progress and addressing challenges.
- Ensured adherence to company policies and industry regulations during operations.
- Evaluated employee performance, offering feedback and coaching.
- Offered training and support to keep team members motivated and working toward objectives.
- Reviewed completed work to verify consistency, quality, and conformance.
Technical Writer
20 Years 8 Months- Authored comprehensive user manuals for complex Siemens products and systems, enhancing user understanding and usability.
- Composed and maintained user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures and other related materials.
- Developed and maintained platform-specific documentation, including operations manuals and training materials, to support product user needs.
- Collaborated with engineers, product managers and instructional designers in the development of internal and external user manuals.
- Worked with engineering teams to obtain necessary technical information and specifications.
- Worked with internal team to obtain in-depth understanding of products.
- Translated complex technical information into easy-to-understand language.
- Revised documents for clarity, consistency, and grammatical accuracy.
- Edited documents for grammar, clarity, content and formatting.
- Proofread documents for accuracy before publication.
- Revised instruction booklets to enhance clarity and usability. and publications.
- Maintained open communication with project stakeholders to ensure technical documentation met all requirements and expectations.
- Developed content based on customer feedback.
- Collaborated with teams on product development and implementations.
- Coordinated documentation projects from concept to completion, ensuring adherence to strict timelines and quality standards.
- Maintained a library of existing technical documents and manuscripts.
- Designed templates to standardize document layouts across various materials. for standardizing style across multiple documents.
- Arranged for publication, printing and distribution of writing.
- Selected various graphics to accompany written material.
- Created and maintained database information.
- Gathered and translated scientific and technical information into written consumer material.
- Comprehended new content functionality through research, testing and interviewing.
Skills
Technical documentation
User manual development
Process improvement
Quality assurance
Document management
Project management
Workflow management
Cross-department coordination
Team supervision
Deadline management
Attention to detail
Effective communication
Team collaboration
Timeline
Documentation Group Lead Person
Russelectric, A Siemens Business
01.2016 - 09.2026Read More
Technical Writer
Siemens
01.1996 - 09.2016Read More