Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoAnne Primrose

Orange,TX

Summary

  • Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable and dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Housekeeper for Personal Residents

Myself
03.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Pre-K2 Teacher

Cheryl Wright
09.2021 - 03.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Educated students in foundational concepts such as shapes, numbers, and letters.

Fry Cook

Van Choate
08.2019 - 05.2020
  • Cleaned, stocked, and restocked workstations and display cases.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Washed, cut, and prepared foods designated for cooking.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.

Sales Clerk

Tommy Smith
06.2019 - 02.2020
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Opened and closed store by balancing cash registers and receipts.
  • Determined customer needs and interests to recommend [Product or Service] to customers.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Private Home Health Care Provider

Myself
09.2016 - 05.2019
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed household management tasks for clients within private home settings.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Education

High School Diploma -

Port Neches-Groves High School
Port Neches, TX
05.2009

Skills

  • Mopping and Buffing Floors
  • Interior and Exterior Cleaning
  • Natural Cleaning Products
  • Retail Sales Customer Service
  • Customer Relations
  • Speaking Clearly
  • Shipping Coordination
  • Cash Register Operation
  • Social Perceptiveness
  • Cash Handling Accuracy
  • Customer Service
  • Assigning Tasks
  • Business Management Principles

Timeline

Housekeeper for Personal Residents

Myself
03.2022 - Current

Pre-K2 Teacher

Cheryl Wright
09.2021 - 03.2022

Fry Cook

Van Choate
08.2019 - 05.2020

Sales Clerk

Tommy Smith
06.2019 - 02.2020

Private Home Health Care Provider

Myself
09.2016 - 05.2019

High School Diploma -

Port Neches-Groves High School

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JoAnne Primrose