Joanne R. Dursin, RN, BSN

Supervise nursing staff to maintain high standards of patient care and protocol adherence. Manage daily operations of the clinic, ensuring efficient and safe services. Optimize staffing coverage by developing balanced schedules for nursing personnel. Address patient concerns by facilitating clear communication with healthcare providers. Ensure facility compliance with regulatory standards for accreditation and safety. Evaluate nursing staff performance to support ongoing professional growth. Foster a positive work environment through effective team communication. Organize educational opportunities for staff on policy and procedure updates.

Oversaw clinic operations to ensure efficient service delivery and compliance with standards. Planned and prioritized assignments, preparing schedules for timely completion. Guided subordinate personnel on performance and administrative matters. Resolved complaints, escalating unresolved issues to higher-level supervisors. Participated in hiring processes to enhance team capabilities. Identified training needs, facilitating development opportunities for subordinates. Implemented performance improvements using quality measures like VASQIP data and HEDIS results.

Facilitated patient advocacy through roles as interpreter, educator, and counselor within multidisciplinary team. Coordinated care across various stages of elective hip, knee, and spine surgeries. Guaranteed quality services for all patients throughout the surgical process. Served as key liaison between facility and community concerning orthopedic service offerings.

Directed nursing care and managed all facets of inpatient rehabilitation department operations. Implemented daily unit huddles and visual management boards to improve inter-professional communication. Ensured compliance with policies, procedures, and protocols while holding staff accountable. Championed quality initiatives to promote operational excellence, including post-op early mobilization efforts. Achieved deficiency-free certification during Joint Commission and regulatory agency surveys in 2018. Accountable for patient satisfaction through effective service recovery and follow-up. Collaborated with PT and Finance teams to address evaluation errors, enhancing productivity compliance.

Oversaw compliance with patient care standards for RNs, NAs, and Secretaries in a 20-bed post-surgical Orthopedic unit. Provided supervision and education to staff while assisting patients and families. Performed personnel interviews, hiring, and evaluations consistent with hospital objectives.Optimized staffing levels based on acuity, census data, and HPPD guidelines. Generated monthly staff schedules and confirmed timecard accuracy ahead of payroll processing.

Supported daily operations of 30-bed surgical oncology unit, assisting department manager. Offered leadership and guidance to enhance nursing practices within clinical unit. Maintained compliance with nursing care standards and JCAHO National Patient Safety Goals.

Managed patient care practices for RNs, NAs, and Secretaries within 19-bed telemetry unit. Evaluated personnel recruitment to align with hospital objectives. Ensured optimal staffing levels according to acuity, census, and HPPD standards. Developed operational plans, goals, and budgets to improve department performance. Created monthly staff schedules while verifying timecards for accurate payroll processing. Partnered with multidisciplinary team to implement effective staff education programs.

Streamlined daily operations of 19-bed medical-surgical telemetry unit to improve service efficiency. Mentored nursing staff, promoting exceptional patient care standards.Ensured compliance with JCAHO National Patient Safety Goals and nursing regulations.Facilitated targeted staff development activities to enhance skills and resources.

Supervised nursing units to optimize patient flow during evening and weekend shifts. Coordinated responses to unplanned events while maintaining clear communication with team members and administrators.

Delivered comprehensive nursing care for adult patients within a 26-bed cardiac unit.
Acted as Charge Nurse, coordinating staff and managing patient flow.

Delivered comprehensive nursing care within a 44-bed unit, addressing the needs of medical and pediatric post-surgical patients. Assumed the role of relief charge nurse as required to maintain unit operations.