Summary
Overview
Work History
Skills
Timeline
Generic

Joanne Rendel

Randallstown,MD

Summary

Driven Special Needs Bus Aide with a proven track record at OSSE, ensuring the safety and well-being of students under my care. Demonstrates exceptional patience, understanding, and a solid foundation in medical knowledge. Skilled in maintaining confidentiality and promoting safety awareness, contributing to a secure and supportive transportation environment.

Overview

17
17
years of professional experience

Work History

Dietary Aide

Autumn Lake Healthcare
01.2025 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Ensured timely meal delivery by coordinating with team members.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
  • Cleaned and organized kitchen, dining and service areas.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Special Needs Bus Aide

OSSE
04.2012 - 10.2025

Maintained secure environment for students until received by an adult.

  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Lifted and moved students to optimize comfort.
  • Fastened seat belts for special needs students to enhance safety during transit.
  • Supported special needs students by adapting to their individual requirements, ensuring a comfortable and secure travel experience.
  • Improved student safety by closely monitoring and assisting special needs students during bus rides.
  • Provided timely assistance to students boarding or exiting the bus, reducing potential risks for accidents or injuries.

Sandwich Shop

University of Maryland Students Union
02.2009 - 08.2011
  • Showcased self-motivation and commitment to tasks.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Showcased ability to quickly grasp new concepts and thrive in unfamiliar settings.

Cashier

Chick-fil-A University of Maryland
01.2010 - 04.2011
  • Ensured prompt response to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Ride Operator

Sixflages of America
05.2008 - 08.2010
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Ensured guest safety by collaborating with team to keep ride area clean and orderly.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
  • Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
  • Operated rides and attractions according to written guidelines to reduce injuries.

Skills

  • Patience and understanding
  • Confidentiality and Privacy
  • Medical Knowledge
  • Safety awareness

Timeline

Dietary Aide

Autumn Lake Healthcare
01.2025 - Current

Special Needs Bus Aide

OSSE
04.2012 - 10.2025

Cashier

Chick-fil-A University of Maryland
01.2010 - 04.2011

Sandwich Shop

University of Maryland Students Union
02.2009 - 08.2011

Ride Operator

Sixflages of America
05.2008 - 08.2010
Joanne Rendel