Joanne Romano
Harrison,NJ
Summary
Detail-oriented professional with strong organizational skills, adept at transitioning filing systems from paper to digital at the Housing Authority of the Town of Harrison. Proficient in PHA software and Microsoft Excel, I enhanced data accuracy and retrieval efficiency, significantly improving client support and documentation processes.
Overview
10
10
years of professional experience
Work History
File Clerk/Clerk
Housing Authority of the Town of Harrison
01.2015 - Current
- Assisted with the transition from paper to digital filing systems, including scanning and categorizing documents.
- Experienced with the PHA System, as to creating letters, billing tenants, collecting rents and doing on-line banking.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Classified information into chronological, alphabetical, or numerical order.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Monitored and order office supplies necessary for filing and record keeping activities.
- Scheduled and documented file documentation in accordance with company policy and legal requirements.
- Implemented new filing system and created updated forms.
- Processed incoming mail by sorting, batching and distributing to the necessary individuals.
- Answer phones, handle tenant questions, and prepare necessary work orders for maintenance.
- Enter Overtime Maintenance Sheet into PHA system.
- Prepare necessary letters and notices to tenants.
- Prepare weekly exterminating sheets.
Education
High School Diploma -
Harrison High School
Harrison, NJ06-1984
Skills
- Proficient in organization techniques
- Strong organizational skills
- File system administration
- Client support
- Detail-oriented data management
- Experienced in using Microsoft Word and Excel
- Experience with PHA software
- Documentation
- Detailed data tracking
Timeline
File Clerk/Clerk
Housing Authority of the Town of Harrison
01.2015 - Current
High School Diploma -
Harrison High School
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