Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Joanne Sarkisian

Yerington

Summary

Dynamic professional with extensive experience as a Federal Water Master at the U.S. Board of Water Commissioners, excelling in water management and legal compliance. Extensive experience as a full charge bookkeeper. Proven track record in enhancing customer satisfaction and maintaining meticulous records. Highly adaptable with strong organizational skills.

Goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Federal Water Master

U.S. Board of Water Commissioners
10.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Responsible for enforcement of the C-125 Federal Decree appropriating all waters of the East, West and Main stems of the Walker River to include Bridgeport Valley and Antelope Valley.
  • Works as the Main Stem River Rider to ensure that decreed and stored waters are delivered from the river to the individual canals as ordered by water righted users on a daily basis.
  • Participate with legal counsel in the preparation of all court filings and reports. This also includes research on all applications for changes in place and/or manner of use of the Walker River waters submitted to the Nevada State Engineer.
  • Tracking and reporting on a daily basis all delivered water within the system and USGS gauge readings.
  • Set the year of priority for available waters daily and manage releases of decreed and stored waters from Topaz Reservoir and Bridgeport Reservoir.
  • Full charge Bookkeeper to include accounts payable, accounts receivable, payroll and all required filings, assessment collections, ordering of all supplies and maintenance of office equipment.

Water Rights Specialist

Walker River Irrigation District
07.2013 - 10.2014
  • Followed all company policies and procedures to deliver quality work.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Maintained and tracked all water righted property within the district including ownership changes.
  • Assessment billings and collections.
  • Processing of orders for irrigation water on a daily basis.

Administrative Assistant III

Lyon County Clerk & Treasurer
06.2006 - 07.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Clerk to the County Board of Commissioners including completion of all minutes and maintenance of all contracts.
  • Processed legal filings for tax delinquent properties and participated in annual inventory sales of said properties.
  • Data entry of tax payments received.
  • Daily bank deposits.


Service Manager

Wells Fargo Bank
11.2005 - 06.2006
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Mortgage Loan Broker

Self
04.1995 - 09.2005
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
  • Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.

Education

Associate of Arts - Animal Health & Agricultural Business

Hartnell College
Salinas, CA
06-1982

High School Diploma -

Live Oak High School
Morgan Hill, CA
06-1980

Skills

  • Water management
  • Legal compliance
  • Accounting practices
  • Record keeping
  • Customer service
  • Time management
  • Effective communication
  • Attention to detail
  • Flexible and adaptable
  • Multitasking Abilities
  • Computer skills
  • Organizational skills

Certification

Notary Public: Bonded, July 1995 to present

Loan Signing Certification

Water Rights Management

Interests

  • Animal Care
  • Raising Livestock
  • Volunteering
  • Currently the Beef Chairman for Silver State Livestock Show

Timeline

Federal Water Master

U.S. Board of Water Commissioners
10.2014 - Current

Water Rights Specialist

Walker River Irrigation District
07.2013 - 10.2014

Administrative Assistant III

Lyon County Clerk & Treasurer
06.2006 - 07.2013

Service Manager

Wells Fargo Bank
11.2005 - 06.2006

Mortgage Loan Broker

Self
04.1995 - 09.2005

Associate of Arts - Animal Health & Agricultural Business

Hartnell College

High School Diploma -

Live Oak High School
Joanne Sarkisian