Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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JoAnne Strong

JoAnne Strong

Winchester,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Victim Witness Assistant Program Director

Frederick County Government
Winchester, Virginia
04.2015 - Current
  • Provide information to victims of crimes in Frederick County to include; where to seek counseling, how to apply for monetary assistance, obtaining medical records, filling out confidentiality forms to protect their address information, and registering for inmate release notifications.
  • Speak to victims about what they would like to see happen with their cases, if they are seeking any monetary reimbursement, and what to expect when they come to Court.
  • Meet with victims and attorneys to discuss cases and get information needed to make offers or proceed with cases.
  • Escort victims and witnesses to Court, inform them of what is happeneing, provide information on what they do if they have to testify, and make sure they understand the outcome of the case, and answer any questions they have.
  • Prepare appropriate paperwork for the Commonwealth Attorney's Office to include, victim contact sheets, restitution forms, and confidentiality forms.
  • Send out correspondence to victims about court dates, continuations, and sentencing information.
  • Collect restitution ordered to be paid through the Victim Witness Program.
  • Miscellaneous work like entering information into our victim tracking system VCDCS, keeping all victim information updated and current, scanning all closed files, delivering paperwork to defense attorneys and the Court.

Court Clerk

Loudoun County Juvenile & Domestic Relations
Loudoun County, VA
07.2010 - 04.2015
  • Verified accuracy of case information entered into the computer system prior to hearings or trials.
  • Made copies of relevant documents for distribution to attorneys and other parties involved in a case.
  • Ensured that all necessary forms were completed accurately before trial dates.
  • Updated records after each hearing or trial was concluded.
  • Assisted in data entry for all incoming cases into the computer system.
  • Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.

Loudoun County Deputy Sheriff

Loudoun County Government
Loudoun County , VA
05.2005 - 07.2010
  • Adhered to departmental policies and procedures while performing job duties.
  • Trained new officers on proper patrol procedures and techniques.
  • Provided courtroom security for judicial proceedings.
  • Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
  • Performed administrative tasks such as completing paperwork, filing documents.
  • Maintained order in courtrooms by identifying disturbances and taking appropriate action.
  • Arrested and transported suspects or prisoners to jail or court to maintain custody.
  • Maintained order within the jail facility by monitoring inmate activities.
  • Developed positive relationships with inmates through effective communication techniques.
  • Conducted searches of inmates, cells, and visitors for contraband items such as weapons or drugs.

Patient Access Specialist

St. Joseph Hospital
Cheektowaga, NY
05.2003 - 05.2005
  • Ensured all required forms were completed accurately prior to patient visit.
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
  • Maintained accurate records of patient registration information in electronic health record system.
  • Performed data entry tasks associated with registrations such as entering demographic data into system database.
  • Assisted with scheduling appointments, pre-registration activities, verifying demographics and insurance information.
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
  • Obtained health, financial and religious information from patients at time of admission.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.

Cafeteria Worker

St. Joseph Hospital
Cheektowaga, NY
04.1998 - 05.2003
  • Trained new staff members on proper food handling techniques and safety protocols.
  • Monitored inventory levels of food items in order to ensure adequate supply at all times.
  • Restocked utensils and condiments on the cafeteria line as needed.
  • Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
  • Followed health and safety regulations when preparing meals or handling food products.
  • Stocked shelves with necessary supplies for cafeteria operations.
  • Rotated stock items so that older items are used first.
  • Operated cash registers accurately and efficiently to process payments from customers.
  • Used proper portion sizes when serving meals to customers.
  • Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
  • Adhered to sanitation policies when cleaning work areas.
  • Served customers quickly and efficiently while maintaining high standards of customer service.

Education

Bachelor of Science - Criminal Justice

Hilbert College
Hamburg, NY
05-2003

Skills

  • Customer service experience
  • Self Motivation
  • Multitasking
  • Adaptability and Flexibility
  • Problem-Solving
  • Time management abilities
  • Task Prioritization
  • Professionalism

Affiliations

  • Volunteer at Sacred Heart Catholic Church Religious Education Program.

Timeline

Victim Witness Assistant Program Director

Frederick County Government
04.2015 - Current

Court Clerk

Loudoun County Juvenile & Domestic Relations
07.2010 - 04.2015

Loudoun County Deputy Sheriff

Loudoun County Government
05.2005 - 07.2010

Patient Access Specialist

St. Joseph Hospital
05.2003 - 05.2005

Cafeteria Worker

St. Joseph Hospital
04.1998 - 05.2003

Bachelor of Science - Criminal Justice

Hilbert College

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JoAnne Strong