Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
30
30
years of professional experience
Work History
Store Manager of Operations
Bright Eyes & Bushy Tails LLC
11.2013 - 07.2023
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Increased sales by 20% with special displays and promotions.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Supervised guests at front counter, answering questions regarding products.
Buyer
New Poseidon Enterprises
Charlotte, NC
01.2007 - 09.2008
Supported business partners in vendor negotiations and cost increase justifications.
Provided strategic guidance by delivering data-driven, actionable category-level insights.
Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Produced scheduled and ad hoc reports using [Software].
Category Analyst
Great Atlantic & Pacific Tea Co, Inc
Montvale, NJ
12.1993 - 03.2006
Excellent communication skills, both verbal and written.
Provided professional services and support in a dynamic work environment.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Gained strong leadership skills by managing projects from start to finish.
Proved successful working within tight deadlines and a fast-paced environment.
Proven ability to learn quickly and adapt to new situations.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Worked well in a team setting, providing support and guidance.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Passionate about learning and committed to continual improvement.
Applied effective time management techniques to meet tight deadlines.
Paid attention to detail while completing assignments.
Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Pearl River High School
Pearl River, NY
Skills
Employee Training
Operations Management
Project Management
Payroll Management
Promotional Planning
Store Merchandising
Revenue Generation
Supply Ordering
Retail Inventory Management
Partnership Building
Timeline
Store Manager of Operations
Bright Eyes & Bushy Tails LLC
11.2013 - 07.2023
Buyer
New Poseidon Enterprises
01.2007 - 09.2008
Category Analyst
Great Atlantic & Pacific Tea Co, Inc
12.1993 - 03.2006
High School Diploma -
Pearl River High School
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