Joanne Sua
Waipahu,HI
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Knowledgeable General Manager with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
General Manager
Fleet Services Hawaii
Honolulu, Hawaii
01.2015 - 05.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Education
High School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI01-1996
Associate of Applied Science - Occupational And Environmental Safety Management
Honolulu Community College
Honolulu, HISkills
- Distribution Management
- Operations Oversight
- Project Management
- Program Administration
- Loss Prevention
- Staff Supervision
- Supply Chain Management
- Contract Negotiations
- Service Quality Improvement
Timeline
General Manager
Fleet Services Hawaii
01.2015 - 05.2024
High School Diploma -
Governor Wallace Rider Farrington High School
Associate of Applied Science - Occupational And Environmental Safety Management
Honolulu Community College
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