Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joanne Tackett

Dayton,OH

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management. Friendly bar manager offers resource management, quality standard enforcement and bar supervision expertise paired with outstanding multitasking and communication abilities. Diligent and customer-oriented individual with several years of hands-on experience managing and supervising bar operations. Knowledgeable Bar Manager trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Canteen Manager

VFW post 2800
Dayton, OH
04.2010 - 07.2024
  • Prepared weekly budget reports detailing revenue projections versus actual expenses incurred by the department.
  • Analyzed reports regarding sales volume, profitability and other metrics to make informed decisions about changes or improvements needed within the canteen.
  • Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
  • Coordinated work schedules for employees to ensure adequate coverage during peak hours.
  • Conducted regular inspections of equipment to ensure proper functioning; performed minor repairs when necessary.
  • Processed payments from customers using various payment methods such as cash or credit cards.
  • Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
  • Resolved customer complaints promptly to maintain a positive relationship with patrons.
  • Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
  • Worked closely with vendors to negotiate prices on bulk orders while maintaining high quality standards.
  • Resolved customer complaints in a timely manner to maintain high levels of customer satisfaction.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Explained goals and expectations required of trainees.

Education

High School Diploma -

Northridge High School
Dayton, OH
06-1968

Skills

  • Safety and health precautions
  • Portion Control
  • Sanitation Standards
  • Inventory oversight and maintenance
  • Staff Scheduling
  • Inventory Management
  • Employee Scheduling
  • Staff supervision and assistance
  • Event Coordination
  • Relationship Building
  • Strategic Planning
  • Money Handling
  • Employee Supervision
  • Recruitment
  • Staff Supervision
  • Conflict Resolution
  • Effective Communication
  • Purchasing
  • Workflow Planning
  • Recruitment and hiring
  • Active Listening
  • Scheduling
  • Team Collaboration
  • Work Planning and Prioritization
  • Adaptability and Flexibility
  • Professional Demeanor
  • Attention to Detail
  • Problem-Solving
  • Calm and Pleasant Demeanor
  • Professionalism
  • Delegating Assignments and Tasks
  • Customer Service
  • Decision-Making
  • Time Management
  • Excellent Communication
  • Scheduling Staff

Timeline

Canteen Manager

VFW post 2800
04.2010 - 07.2024

High School Diploma -

Northridge High School
Joanne Tackett