Joanne Turner
Customer Service
Bend,OR
Work Preference
Summary
Dynamic professional with a proven track record at Coldwell Banker, excelling in financial assessments and customer service. Adept at analyzing client needs to deliver tailored solutions, consistently surpassing sales goals. Strong background in inventory management and a commitment to enhancing customer experiences through effective collaboration and communication. Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
43
43
years of professional experience
Work History
Safeway Associate
Safeway
Bend, Oregon
02.2015 - 10.2024
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of assigned work areas.
- Collaborated with team members to enhance customer service experiences.
- Participated in inventory management and restocking processes.
- Supported promotional activities by arranging product displays effectively.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
Coldwell Banker Sellers Realty
Coldwell Banker
Arcata, California
04.1987 - 06.1996
- Facilitated customer transactions and maintained accurate financial records.
- Assisted clients with mortgage applications and provided relevant documentation.
- Conducted financial assessments to determine client eligibility for loans.
- Achieved or exceeded personal sales goals on consistent basis.
- Analyzed customer's financial information to determine the best banking products for them.
Humboldt Child Care Counsel
Humboldt Child Care Services
Bend, Oregon
02.1982 - 07.1987
- Advised on legal compliance for child care programs and services.
- Provided guidance on risk management strategies in child care settings.
- Educated caregivers about mental health issues and available resources within the community.
- Encouraged clients to express their thoughts and feelings openly during therapy sessions.
Education
Bachelor of Arts - Psychology
California Institute of Integral Studies
San Francisco, CA05-1999
Skills
- Customer service
- Financial assessment
- Mortgage processing
- Inventory management
- Sales analysis
Affiliations
- CASA Volunteer
- Child Care Referral Services
- Basketball
Accomplishments
- Realtor of the Year at Coldwell Banker 1993
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Safeway Associate
Safeway
02.2015 - 10.2024
Coldwell Banker Sellers Realty
Coldwell Banker
04.1987 - 06.1996
Humboldt Child Care Counsel
Humboldt Child Care Services
02.1982 - 07.1987
Bachelor of Arts - Psychology
California Institute of Integral Studies