Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joanne Waffubwa-Kates

Elkton,MD

Summary

Dedicated Medication Technician with proven expertise at CSI Group Home in medication administration and patient care. Enhanced patient satisfaction through effective communication and a double-check system, significantly reducing medication errors. Skilled in clinical documentation and compassionate support, fostering a safe and nurturing environment for diverse patient needs.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medication Technician

CSI Group Home
03.2022 - Current
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
  • Reordered medication to maintain adequate supply.
  • Reduced medication errors by implementing a double-check system before administering medications to patients.
  • Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
  • Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Turned and repositioned patients to prevent bedsores.

Certified Nursing Assistant

Bayada Home Health
10.2021 - 05.2025
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.

Certified Nursing Assistant

Vero Assisted Living Inc
10.2023 - 03.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Certified Nursing Assistant

Canterbury- Cedar Grove
01.2014 - 07.2019
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Direct Care Professional

First Celebral Palsy
01.2014 - 01.2016
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Fostered strong relationships with clients, families, and team members to create a supportive network for each individual.
  • Contributed to higher quality of life for clients by addressing any barriers or challenges that arose within their home settings or daily routines.
  • Upheld ethical standards in all aspects of care provision, maintaining confidentiality and respecting the dignity of each individual client.

Education

Associate of Science - Occupational Therapy Ass

East Wick
Eastwick
01-2016

Skills

  • Medication administration
  • Medication reconciliation
  • Healthcare regulations
  • Pharmacy knowledge
  • Dosage calculation
  • Patient assessments
  • Daily living assistance
  • Patient care
  • Emergency response
  • Clinical documentation
  • Patient positioning
  • Direct patient care
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Certified medication technician (CMT)
  • Home care aide (HCA)
  • Meal preparation
  • Behavior redirection

Certification

  • CNA - Certified Nursing Assistant
  • CPR
  • Direct Care Certification
  • NCPCT - Patient Care Technician
  • CMT - Certified Medication Technician

Timeline

Certified Nursing Assistant

Vero Assisted Living Inc
10.2023 - 03.2024

Medication Technician

CSI Group Home
03.2022 - Current

Certified Nursing Assistant

Bayada Home Health
10.2021 - 05.2025

Certified Nursing Assistant

Canterbury- Cedar Grove
01.2014 - 07.2019

Direct Care Professional

First Celebral Palsy
01.2014 - 01.2016

Associate of Science - Occupational Therapy Ass

East Wick
Joanne Waffubwa-Kates